Shayla Gillis
Student And Customer Service
Newton,New Hampshire
Summary
Hardworking and enthusiastic individual trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Food and Drink Service
Thrive Juice Bar
Hampstead, NH
02.2023 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Police Department Internship
Newton Police Department
Newton, NH
10.2022 - Current
- Patrolled assigned areas to prevent and detect roadway crimes.
- Initiated collaboration between community members and police department to strengthen communication and trust.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
Babysitter
Leanne Perrella
Hampstead, NH
05.2020 - Current
- Prepared healthy, age-appropriate snacks and meals.
- Led indoor and outdoor activities to entertain and occupy children.
- Assisted children with homework assignments and special projects across different subjects.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Took children to extra-curricular activities and on outings to approved locations.
Host and Counter Help
Carriage Towne Bar & Grille
Kingston, New Hampshire
10.2021 - 02.2023
- Warmly welcomed customers upon approaching counter and placing orders.
- Entered customer orders, recommended additional items to customers before completing orders and advising patrons of monetary totals.
- Performed arithmetic functions handling cash.
- Delivered outstanding hospitality and excellent customer service to patrons daily.
- Maintained stock and replenished workstation products.
- Professionally answered telephones and responded to customer inquiries and needs.
Ice Cream Scooper
Saddle Up Saloon
Kingston, New Hampshire
05.2020 - 10.2020
- Monitored amounts of each ice cream flavor and replaced when depleted.
- Operated cash register, taking payments and issuing customer receipts.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Helped to seat patrons, run food, and bussed tables in the restaurant section when ice cream was not busy
Education
High School Diploma -
Sanborn Regional High School
Kingston, NH 09.2019 - Current
Timeline
Food and Drink Service
Thrive Juice Bar
02.2023 - Current
Police Department Internship
Newton Police Department
10.2022 - Current
Host and Counter Help
Carriage Towne Bar & Grille
10.2021 - 02.2023
Babysitter
Leanne Perrella
05.2020 - Current
Ice Cream Scooper
Saddle Up Saloon
05.2020 - 10.2020
High School Diploma -
Sanborn Regional High School
09.2019 - Current
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