Shayla Goss
Yonkers
Summary
Hard-working and reliable professional with experience in retail, food service, and customer service environments. Strong team player with the ability to multitask, work efficiently in fast-paced settings, and provide excellent customer experiences. Motivated to contribute positively to any workplace through strong communication and dependable work ethic.
Overview
1
1
Certification
Work History
Crew Member / Team Member
Shake Shack
Ridge Hill, Yonkers, NY
- Delivered exceptional customer service by efficiently taking orders and processing payments.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Prepared food items according to Shake Shack standards, ensuring quality and presentation.
- Collaborated with team members to ensure smooth operations during peak hours.
Crew Team Member
LOOK Dine-In Cinemas
Dobbs Ferry, NY
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Assisted in food preparation and maintained cleanliness of dining areas to ensure a pleasant guest experience.
- Collaborated with team members to streamline operations during peak hours, enhancing service speed.
- Operated point-of-sale systems accurately, processing transactions and managing cash flow effectively.
Retail Associate
Made In Space
Yonkers, NY
- Assisted customers in product selection and provided personalized recommendations.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment.
- Processed transactions efficiently using point-of-sale systems, enhancing customer satisfaction.
- Maintained store cleanliness and organization to create a welcoming shopping environment.
Education
High School Diploma -
Southern Westchester Boces
65 Grasslands Rd, Valhalla, NY 10595No Degree -
Bowie State University
Bowie, MD05.2029
High School Diploma -
Alexander Hamilton Highschool
Elmsford NY 06.2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
Certification
- General High School Diploma
- Culinary Program Diploma / Culinary Arts Training
Timeline
Crew Member / Team Member
Shake Shack
Crew Team Member
LOOK Dine-In Cinemas
Retail Associate
Made In Space
High School Diploma -
Southern Westchester Boces
No Degree -
Bowie State University
High School Diploma -
Alexander Hamilton Highschool