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Hi, I’m
Shayla Guzman
Coral Springs,FL
Summary
9+ years collective experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
9
years of professional experience
Work History
Boca West Masters Association
Lieutenant / Supervisor
01.2022 - 03.2026
Job overview
- Supervised operations, coordinated teams, handled emergency responses, managed dispatch communication, and de-escalated high-stress situations.
Signal 88 Security
Security Supervisor
01.2020 - 01.2022
Job overview
- Led staff, conducted risk assessments, prepared reports, and ensured high-quality service delivery.
G4S Secure SolutionsBoca Raton
Security Officer
01.2021 - 10.2021
Job overview
- Maintained safety protocols, monitored premises, and assisted clients professionally.
Lids
Assistant Manager
01.2019 - 12.2019
Job overview
- Supported store operations, supervised staff, and resolved customer concerns.
Charlotte Russe
Supervisor
01.2019 - 12.2019
Job overview
- Trained employees, managed inventory, and handled cash operations.
Altitude Trampoline Park
Court Lead
01.2017 - 01.2018
Job overview
- Led team operations, resolved customer issues, and improved service quality.
Education
State of New Jersey
GED
Skills
- Team Leadership
- Customer Service
- Conflict Resolution
- Operations Management
- Incident Reporting
- Communication
- Risk Assessment
- Administrative Support
- Microsoft Office
- Data Reporting
- HIPAA Awareness
- Bilingual (English & Spanish)
- Emergency response
- Dispatch management
- Team coordination
- Service quality
- Conflict resolution
- Attention to detail
- Effective communication
- Problem solving
- Training and development
- Teamwork and collaboration
- Report preparation
- Relationship building
- Staff performance evaluation
- Excellent communication
- Decision-making
- Task prioritization
- Professional demeanor
- Problem-solving aptitude
- Administration and management
- Reliability
- Workload prioritization
- Multitasking capacity
Timeline
Lieutenant / Supervisor
Boca West Masters Association
01.2022 - 03.2026
Security Officer
G4S Secure Solutions
01.2021 - 10.2021
Security Supervisor
Signal 88 Security
01.2020 - 01.2022
Assistant Manager
Lids
01.2019 - 12.2019
Supervisor
Charlotte Russe
01.2019 - 12.2019
Court Lead
Altitude Trampoline Park
01.2017 - 01.2018
State of New Jersey
GED