Shayla Harber
Detroit,Michigan
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Intern
Grow Detroit Youth Talent
Detroit, Michigan
07.2021 - 08.2023
- Participated in client meetings and team discussions and offered feedback
- Edited, proofread, and wrote documents for different uses
- Trained in different positions and worked with variety of personnel
- Performed training tasks in various workplace positions according to company requirements
- Gained experience in customer service, problem solving, and communication through daily interactions with clients.
Respite Worker
Pro care unlimited
Bingham Farms, Michigan
08.2018 - 05.2019
- Established positive relationships with clients by actively listening and responding to their needs
- Developed strong communication skills, both verbal and written, to interact with clients in a professional manner
- Performed light housekeeping duties including laundry, dishes, vacuuming, dusting
- Cleaned and organized client's living quarters to make living conditions more hospitable
- Provided emotional support and guidance to clients in times of need.
Education
GED -
Detroit Community High School
Detroit, MI06-2024
Skills
- Creative Thinking
- Planning Activities
- Light Housekeeping
- Observational Skills
- Attention to Detail
- Guest Inquiries
- Customer Assistance
- Research
- Interpersonal and Social Skills
- Outstanding communication skills
- Fast Learner
Certification
CPR
Timeline
Intern
Grow Detroit Youth Talent
07.2021 - 08.2023
Respite Worker
Pro care unlimited
08.2018 - 05.2019
GED -
Detroit Community High School