Summary
Overview
Work History
Education
Skills
Timeline
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Shayla Jones

Los Angeles,CA

Summary

Dynamic professional with a clean driving record and extensive customer service experience, including at Wal-Mart Supercenter. Proven ability to optimize delivery routes and maintain high satisfaction levels. Skilled in daily logging and adept at managing customer interactions, ensuring efficient operations in fast-paced environments. Flexible and committed to excellence.

Overview

3
3
years of professional experience

Work History

OPD/Driver

Wal-Mart Supercenter
03.2023 - 04.2025
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Responded to customer requests for products, services, and company information.

Cage Cashier

Encore Boston Harbor
12.2022 - 03.2023
  • Counted and recorded assigned funds and made exchanges of funds throughout shift.
  • Secured casino funds not in use after balancing cash drawer.
  • Enforced company standard operating procedures, gaming regulations, and Title 31 compliance.

Waitress

Shake Shack
08.2022 - 12.2022
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Education

Associates Business - Business Administration

Florida Career College
Houston
02-2019

High School Diploma -

Charles R. Drew High School
Atlanta
05-2015

Skills

  • Daily logging
  • Commercial driving
  • Delivery pickup
  • Customer service
  • Flexible schedule
  • Clean driving record

Timeline

OPD/Driver

Wal-Mart Supercenter
03.2023 - 04.2025

Cage Cashier

Encore Boston Harbor
12.2022 - 03.2023

Waitress

Shake Shack
08.2022 - 12.2022

Associates Business - Business Administration

Florida Career College

High School Diploma -

Charles R. Drew High School

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Shayla Jones