Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shayla Machado

Allen

Summary

Adept at multitasking and problem-solving, I leveraged these skills at Lamar National Bank to enhance customer satisfaction significantly. Known for a friendly attitude and exceptional teamwork, I consistently delivered results, fostering loyalty and trust. My experience spans efficient cash management and superior customer service, underscoring my ability to thrive in fast-paced environments. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

1
1
year of professional experience

Work History

Stike and Reel

Strike and Reel
02.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.

Teller/ Proof/Switchboard Operator

Lamar National Bank
08.2024 - 01.2025
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Improved customer satisfaction by providing efficient and accurate transaction processing.
  • Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.

Education

High School Diploma -

K-12 Acadamy
Online
05-2024

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Multitasking
  • Time management
  • Dependable and responsible
  • Verbal communication
  • Problem resolution
  • Calm under pressure
  • Organizational skills
  • Organization and time management

Languages

Spanish
Native or Bilingual

Timeline

Stike and Reel

Strike and Reel
02.2025 - Current

Teller/ Proof/Switchboard Operator

Lamar National Bank
08.2024 - 01.2025

High School Diploma -

K-12 Acadamy
Shayla Machado