Shayla McCrary
Layton,UT
Summary
Skilled in CPR/AED with exceptional team performance. Demonstrates adaptability and a commitment to safety and quality, with experience in all areas of hospital phlebotomy. Consistently strives to exceed employer expectations with analytical thinking and organizational skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food Service Manager
Hugs Cafe
02.2024 - Current
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
- Upheld company policies consistently across all areas of operation.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings.
Intern
McKay-Dee Hospital
07.2024 - 07.2024
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Shadowed phlebotomists in all aeras of the hospital including in patient, out patient, and the ED.
Lifeguard
Cherry Hill Water Park
05.2022 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
- Educated patrons on safety protocols and enforced safety rules.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
- Enhanced team performance through regular coaching and constructive feedback to fellow lifeguards.
Education
Certificate of Phlebotomy - Phlebotomy
Davis Technical College
Kaysville, UT07.2024
High School Diploma -
Layton High School
Layton, UT05.2024
Associate of Science - Exploration
Weber State University
Ogden, UT04.2024
Skills
- Order of draw
- Excels in fast paced environment
- Specimen handling
- Anatomy knowledge
- Patient Care
- Equipment Sterilization
- Clear Communicator
- Medical terminology knowledge
- Certified in CPR/AED
- Self Motivated
- Analytical Thinking
- Written Communication
Certification
- Licensed Phlebotomist
Timeline
Intern
McKay-Dee Hospital
07.2024 - 07.2024
Food Service Manager
Hugs Cafe
02.2024 - Current
Lifeguard
Cherry Hill Water Park
05.2022 - 08.2023
Certificate of Phlebotomy - Phlebotomy
Davis Technical College
High School Diploma -
Layton High School
Associate of Science - Exploration
Weber State University
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