ROBERT WILLIAMS
Ocala
Summary
Hardworking, focused and reliable. Considered a team player. Customer service-oriented and committed to quality. Upbeat and friendly with a good attitude and a willingness to take on any task.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Service Worker
HCA West Marion Hospital
05.2023 - 08.2023
- Developed and maintained positive relationships with patients to enhance service.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to patients specifications in fast-paced environments.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for meal times.
Customer Service Sales Associate
Goodwill Industries
02.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Sorted and placed donations in appropriate containers.
- Greeted and provided friendly service to donors and assisted in transferring items to facility.
- Completed appropriate paperwork for donations.
- Assisted truck driver in transferring donations between vehicle and building.
Medical Archivist
SMA Healthcare
06.2019 - 08.2019
- Streamlined usage by utilizing organizational systems for files, records and documents.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma - undefined
West Port High School
Ocala, FLGraduate Certificate - Phlebotomy
Marion Technical College
1014 SW 7th Rd, Ocala, FL 3447112.2025
Skills
- Document Control
- Customer Service
- Service Standard Compliance
- Problem Resolution
- Critical Thinking
- Typing 40 WPM
- Team Work Collaboration
- Venipuncture
- Order of draw
- HIPAA compliance
- Capillary puncture
Certification
CPR Certified • First Aid Certified • Licensed NHA Phlebotomy Technician
Timeline
Food Service Worker
HCA West Marion Hospital
05.2023 - 08.2023
Customer Service Sales Associate
Goodwill Industries
02.2021 - 02.2022
Medical Archivist
SMA Healthcare
06.2019 - 08.2019
High School Diploma - undefined
West Port High School
Graduate Certificate - Phlebotomy
Marion Technical College