Melinda Kendall

Operated industrial food service equipment for food preparation and dishwashing. Large scale food prep while maintaining current health standards and serving food while complying with current regulations. Also utilizing a POS system and cash register

• Supported office staff and operational requirements with administrative tasks.
• Registered new patients in electronic medical records prior to appointment scheduling.
• Kept information confidential and followed HIPAA guidelines to maintain patient trust.
• Maintained a clean and organized office environments to promote a positive atmosphere for both staff and patients.
• Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
• Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Collected room deposits, fees, and payments.
• Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
• Completed data entry and filing to keep records updated for easy retrieval.
• Developed strong working relationships with team members, fostering a positive work environment.
• Facilitated smooth communication between departments by accurately relaying messages and information.
• Implemented more efficient mail distribution system, ensuring timely delivery of correspondence to staff.
• Handled assignments independently with good judgement and critical thinking skills.
• Operated multi-line telephone system to answer and direct high volume of calls.

• Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
• Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
• Responded to inquiries from callers seeking information.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Executed X-ray film processing tasks in a specialized dark room.

Operated industrial food service equipment for food preparation and dishwashing. Large scale food prep while maintaining current health standards and serving food while complying with current regulations. Also utilizing a POS system and cash register