Shayla Pendergrass

Daily computer Work

• Sending out emails to make sure jobs are going out on time.
• Communicating with sales rep and the warehouse on daily jobs.
• Closing out jobs, either adding tracking numbers or pricing.
• Daily use of excel spreadsheets, word & FLASH.
• Set up freight truck pick ups, daily UPS, FEDEX & UMS pick ups.

• Forklift trained- moving jobs on and off our racking area.
• END OF MONTH inventory (paper & materials).
• Trained and mentored team members on warehouse procedures and best ways to stay efficient.

Machines-before shipping

• KM Machines- black & white, along with color printer.
• titan (OCE), stapled jobs , saddle stitch booklets.
• ink jetter- Mailing jobs, putting barcode on postcards.
• perfect binder- Hard cover books, perfect bonded books.

• Answer phone calls on a daily basis
• I served tables, took phone call orders
• Handled cash/count the draw
• Daily inventory
• Deep cleaning of restaurant
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

• Answering phone calls
• Cash Handling- money orders.
• Daily data entry (payments and customer information)
• Filing and scanning paperwork
• Answering & responding to emails.
• Keep track of inventory
• Use a variety of programs
• Travel for work- help out at other locations.

• Answering phone calls
• Greeting and talking with customers
• Cash handling, opening and closing register
• Daily data entry (credit card payments, customer information)
• Keep track of Inventory
• Daily cleaning

• 1. Shipping: make labels, package jobs send them out. Call freight trucks, call clients make sure their packages are needing to be sent out early.
• 2. Fulfillment: shrinkwrapping books, deal with a lot of inserting jobs, a lot of hands on work. Work with mailing sending and receiving.
• 3. Machines: worked in bindery(more books). Used the cutter (business cards, paper & more) worked on ICES (big printing machine) maintenance them when needed.
• 4. Cleaning: Daily cleaning of the warehouse, making sure things are organized and we have the right inventory for each station.

• Front desk duties- made daily appointment for clients. Answered phone calls, computer work. (scheduling, signing clients in and out)
• handled cash, dealing with dog food, training, daycare & grooming.
• Deep cleaning daily , keep dog kennels cleaned and play areas.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Handled morning meetings, tried making changes to better the company.

• Responsibilities
• I do more then one job, I work in mailing separating and organizing health claims. I don't just work in the mailing area, I'm qualified to key and fix mistakes. I scan and prep for claims, mail, cards, etc.
• Accomplishments
• This job impacted my life by giving me faster speed and accuracy on my work. It gave me a perspective on the little details that go on throughout our day.
• Skills Used
• I demonstrated organization & accuracy during work. I use a lot of planning ahead before acting on the job

• Responsibilities
• Each day brought something different, would serve food and drinks. Greet customers, handled money. Restock and organize, make sure everything was clean.
• Accomplishments
• It's made an impact, this job has taught me about "little detail" is important. I used to fast pace everything, but I noticed that every little thing counts when dealing with customers and a business.
• Skills Used
• Some skills I use during work is a lot of customer service ad dealing with money. Cleaning and stocking is another important skill I use on a daily basis.

• handled money transactions
• took over the phone food orders
• Did monthly inventory
• daily cleaning of kitchen and bar area