Shayla Pugh

• Sort and process high-volume packages in a fast-paced warehouse environment while maintaining accuracy and productivity.
• Perform barcode scanning, package handling, quality checks, and shipment preparation.
• Train and support new associates on workflow, safety, and operational procedures.
• Work effectively under time-sensitive production demands while maintaining attention to detail.

• Support daily distribution-center operations, including customer calls, computer-based order management, and workflow coordination.
• Track and coordinate inventory to support accurate and timely product allocation.
• Train and support team members to maintain productivity, service quality, and operational standards.
• Resolve customer questions and concerns and provide practical solutions.

• Managed inventory tracking, product allocation, and order confirmations using CRM and computer systems.
• Provided customer support by phone and email while coordinating fulfillment needs.
• Scanned, archived, and maintained accurate customer records and correspondence.

• Provided daily living assistance, meal preparation, personal care, mobility support, and companionship.
• Maintained schedules and communicated client needs while supporting day-to-day well-being.

.