Shayla Rojas
The Bronx,NY
Summary
Motivated and detail-oriented professional with a strong foundation in customer service and operational efficiency, gained through part-time roles in fast-paced retail and food service environments. Ready to apply experience to contribute effectively and grow within a business professional environment.
Overview
2
2
years of professional experience
Work History
Team Member
Subway restaurants
Stony Brook, NY
10.2023 - Current
- Assisted customers with product selection and ordering process.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Collaborated with team members to maximize productivity and efficiency.
- Prepared reports on sales activities, customer feedback, and inventory status.
- Upheld high standards of productivity and quality in operations.
Merchandise Associate
Legends Hospitality LLC
Yankee Stadium, Bronx, NY
06.2023 - Current
- Assisted customers in locating desired items and provided advice on product features.
- Maintained accurate records of inventory levels and sales data to ensure optimal product availability.
- Operated cash registers efficiently during peak shopping hours, providing excellent customer service throughout the transaction process.
- Monitored sales trends to determine which products should be reordered or discontinued based on customer demand.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Education
Bachelor of Science - Business Management
SUNY Stony Brook
Stony Brook, NY05-2026
Skills
- Customer Service
- Teamwork and Collaboration
- Fluent in Spanish
- Equipment Operation
- Complex Problem-Solving
- Proficient in Excel
Timeline
Team Member
Subway restaurants
10.2023 - Current
Merchandise Associate
Legends Hospitality LLC
06.2023 - Current
Bachelor of Science - Business Management
SUNY Stony Brook
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