Shayla Shannon

• Created reports and models based on contract requirements to predict profitability and gross margin.
• Reviewed and negotiated contracts with vendors for services, goods, and materials.
• Gathered contractor quotes for careful review to determine best options for company.
• Delegated work to staff, setting priorities and goals.
• Advised management on legal implications associated with proposed contracts.
• Discussed job performance problems with employees, identifying causes and issues to find solutions.
• Recommended solutions related to staffing issues and proposed procedural changes to managers.

• Person-Centered Planning

Person Centered Planning is an ongoing problem-solving process used to help people with disabilities plan for their future. In person centered planning, groups of people focus on an individual and that person's vision of what they would like to do in the future. This "person-centered" team meets to identify opportunities for the focus person to develop personal relationships, participate in their community, increase control over their own lives, and develop the skills and abilities needed to achieve these goals. Person Centered Planning depends on the commitment of a team of individuals who care about the focus person. These individuals take action to make sure that the strategies discussed in planning meetings are implemented.

• Implementation of Person Centered Plans and Support

The person-centered plan should be the result of collaboration between the physician, case manager, beneficiary, and the beneficiary’s support system.

• Maintain a quality Staff of Direct Support Professionals

Making sure individual demonstrate good characteristics as an potential applicant can help lead to advancement opportunities in your career. Doing so can also improve their chances of getting a job. Quality attributes include a mixture of hard and soft skills.

• Onboarding/ New Hire

Employee onboarding is a process that encompasses everything required when new employees start work. It includes completing paperwork, setting up workstations and computer access, communicating role expectations and making social introductions they need to succeed with a new company. An effective employee onboarding process is both comprehensive and efficient and should not only handle the necessary legal paperwork, but also help to painlessly acclimate a new team member to a workplace community.

• Staff Development and Training

Responsible for improving the productivity of an organization’s employees. They assess company-wide developmental needs to drive training initiatives and identify and arrange suitable training solutions for employees. They actively search, creatively design and implement effective methods to educate, enhance performance and recognize performance. They also conduct annual training and development needs assessment, develop training and development programs and objectives, and administer spending against the departmental budget. They obtain and/or develop effective training materials utilizing a variety of media, train and coach managers, supervisors and others involved in employee development efforts, plan, organize, facilitate and order supplies for employee development and training events, develop and maintain organizational communications such as intranet bulletin boards and newsletters to ensure employees have knowledge of training and development events and resources, conduct follow-up studies of all completed training to evaluate and measure results, and modify programs as needed.

• Ensure scheduling and payroll activities are accurate and timely

Ensure that employees are paid accurately and on time.

Prevent overpaying or underpaying employees.

Keep track of employee productivity and performance.

Ensure legal compliance.

Streamline processes.

Help with budgeting and financial planning.

Motivate and retain employees.

Protect sensitive information.

• Ensure that accounts payable activities are accurate and timely

Provides administrative and clerical support for a subset of a company’s financial needs. Accounts payable focuses on outgoing money, like bills that need to be paid.

• Conducted regular reviews with team members to assess their performance and provide feedback as needed.
• Recruited, interviewed and selected employees to fill vacant roles.
• Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
• Reviewed employees' work to check adherence to quality standards and proper procedures.
• Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
• Organized and facilitated budgets, product estimates, sales forecasts and product allocations to maximize resource utilization and customer sales opportunities.