Summary
Overview
Work History
Education
Skills
Accomplishments
Activities
Certification
Timeline
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Shayla webb

Tucker,GA

Summary

I am a hard working enthusiastic and friendly Registered Medical Support Assistant. I am a good listener and learner, able to communicate well on all levels. I have extensive and advanced knowledge of healthcare industry. I am very helpful and caring towards my patients. I am very eager to become part of the VA organization.

Healthcare professional with strong foundation in supporting medical teams and providing patient care. Proven ability to handle clinical and administrative tasks with precision. Known for fostering teamwork and adapting to evolving healthcare needs. Proficient in patient interaction and medical record management.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant III

Northside Hospital
08.2022 - Current
  • I am a full time employee of General Surgeons of Gwinnett
  • I service 6 surgeons
  • My duties include but not limited to ensuring accurate and timely scheduling of appointments
  • Front office duties, such as scheduling surgeries, obtaining referrals, communication with a wide range of medical clinicians regarding medical records
  • Back office duties such as obtaining vital signs, in office procedures, triaging, phlebotomy etc
  • Advance knowledge of medical terminology
  • In charge of Training new hires
  • Referral coordinator

Clinical Research Specialist I

West Cancer Center
10.2014 - 10.2021
  • CITI trained Clinical Research Specialist for Phase 1, Phase II and Phase III
  • My duties included customer service
  • Coordinating with the patient care team upon enrolling patient for the study
  • Obtaining tissue blocks and pathology reports in a timely manner
  • Collecting blood in a timely manner urine etc
  • Whatever that the studies required
  • Follow the patient throughout their cancer treatment and study
  • Answering queries, Data Research Coordinator for Phase I
  • Scheduling patients for scans, study start up, administrative duties as well

Certified Medical Assistant

UTMP Surgical Oncology Group
01.2011 - 10.2014
  • Certified Medical Assistant to 6 Oncology Surgeons
  • My DUTIES INCLUDES TRAINING EMPLOYEES
  • WAS IN CHARGED OF THE MEDICAL SUPPLIES
  • PRECERTING, SCHEDULING SURGERIES, ACTED AS AN ADMIN
  • FOR DR
  • PRICTCHARD
  • COORDINATED WITH THE PATIENT’S CARE TEAM
  • OBTAIN REFERRALS AND MONITERED WHEN PATIENT WOULD NEED TO RETURN FOR FOLLOW UP APPOINTMENTS
  • OBTAIN VITAL SIGNS, ULTRASOUNDS, SURGICAL TECH IN OFFICE PROCEDURES
  • GENETIC TESTING AND PHLEBOTOMY

Medical Assistant

Concentra Medical Center
04.2004 - 01.2011
  • CLERICAL DUTIES, ANSWERING PHONES, SCHEDULING PATIENTS FOR PHYSICAL THERAPY, DOT PHYSICALS
  • PERFORMED breath alcohol test, hasmat testing, gave shots, wound care

Education

Bachelor of Administration -

Kaplan University
MEMPHIS, TN
08-2017

Skills

  • Efficient Communication and customer service
  • Ability to work in a team
  • Multi-Tasking
  • Clerical Duties
  • Setting priorities
  • HIPAA compliance
  • Medical terminology
  • Specimens collection and processing
  • Patient scheduling
  • Patient care

Accomplishments

  • Recognized for outstanding dedication to patient care.
  • Recognized for going above and beyond the call of duty.

Activities

I have worked in healthcare for 20 years. I love being able to assist people in need. That has always been my passion. It makes me feel good knowing that I have helped someone especially when they are dealing with health issues.

Certification

  • OSHA Certified
  • CPR/AED Certification
  • Basic Life Support Certification (BLS)
  • NCCT -CMA 2014

Timeline

Certified Medical Assistant III

Northside Hospital
08.2022 - Current

Clinical Research Specialist I

West Cancer Center
10.2014 - 10.2021

Certified Medical Assistant

UTMP Surgical Oncology Group
01.2011 - 10.2014

Medical Assistant

Concentra Medical Center
04.2004 - 01.2011

Bachelor of Administration -

Kaplan University

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Shayla webb