Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SHAYLALI LADD-FLORO

Fresno

Summary

Support professional with focus on providing compassionate care and effective assistance to individuals in need. Background in helping clients with daily activities and emotional support, fostering safe and comfortable environment. Reliable team player with strong communication skills and adaptability to changing situations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Patient Care Assistant

SIERRA MEADOWS BEHAVIORAL HEALTH
01.2024 - 02.2025
  • Developed strong relationships with interdisciplinary team members to ensure appropriate coordination of care delivery.
  • Maintained chart and filed paperwork, facilitating clerical functions.
  • Maintained sensitivity and awareness of cultural and religious diversity when addressing patients, visitors, and co-workers.
  • Maintained accurate documentation of patient care activities according to departmental policies and procedures.
  • Conducted regular rounds throughout RTC and area checking on each client's needs.
  • Reported changes in patient condition immediately to the nurse supervisor.
  • Transferred, admitted, and discharged patients, complying with principles of safe patient handling.
  • Provided assistance in maintaining a clean environment for all areas of the facility.
  • Fostered a positive environment by providing emotional support to patients and their families during difficult times.
  • Provided crisis intervention when needed to de-escalate situations involving agitated or violent patients.
  • Monitored patients' physical and emotional well-being and reported unusual behavior or physical ailments to medical staff.
  • Monitored vital signs and administered medications as prescribed by healthcare providers.
  • Collaborated closely with treatment team to appropriately coordinate client care services.
  • Assisted psychiatrists, psychologists, and social workers in providing mental health services.

Caregiver

JENNINGS–MCCALL ASSISTED LIVING
10.2021 - 12.2021
  • Assisted residents in activities of daily living to maintain health and dignity.
  • Maintained a clean environment for patients by following proper infection control protocols.
  • Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques.
  • Provided compassionate care to elderly patients, adapting to their individual needs and preferences.
  • Developed meaningful relationships with clients, understanding their personal stories and daily routines.
  • Engaged clients through conversation and companionship, promoting independence and meeting social requirements.
  • Reported health changes and provided proper documentation to appropriate staff.
  • Read and contributed to shift reports and care notes.

Education

Bachelor of Arts - Psychology, Concentration in Mental Health

Southern New Hampshire University
Manchester, NH
06-2027

Skills

  • Confidentiality Maintenance
  • Substance Abuse Knowledge
  • Medication Administration
  • Psychiatric Terminology
  • Behavioral Management
  • Case Documentation
  • Trauma-Informed Care
  • Crisis Intervention
  • Mental Health Awareness
  • Multicultural Sensitivity
  • Team Collaboration
  • Vital signs documentation
  • Documentation

Certification

  • CPR/AED/First Aid
  • CPI- Crisis Intervention and Prevention
  • Water Safety Training for Caregivers

Timeline

Patient Care Assistant

SIERRA MEADOWS BEHAVIORAL HEALTH
01.2024 - 02.2025

Caregiver

JENNINGS–MCCALL ASSISTED LIVING
10.2021 - 12.2021

Bachelor of Arts - Psychology, Concentration in Mental Health

Southern New Hampshire University
SHAYLALI LADD-FLORO