Shay Dunyon

• Operated advanced laser equipment for precision treatments and procedures.
• Ensured strict adherence to safety protocols during all laser operations.
• Maintained cleanliness and organization of the treatment area and equipment.
• Educated clients on pre- and post-treatment care for optimal results.
• Monitored patient comfort levels throughout laser treatment sessions.
• Documented treatment records accurately in the electronic health system.
• Helped front desk personnel with appointments, scheduling and product sales.

• Delivered hands-on care to premature and critically ill neonates in a Level II NICU under RN supervision.
• Monitored vital signs, promptly reporting changes to facilitate early interventions.
• Supported feeding developmental care and infection prevention for optimal infant outcomes.
• Collaborated with interdisciplinary teams to ensure safe, family-centered care.
• Educated parents while reinforcing nurse-led teaching and fostering bonding.
• Accurately documented care in electronic health records under RN supervision.

• Consistently meet and exceed goals in rebooking, product conversion, and package sales by building trust and rapport with guests.
• Support center operations by training new front desk team members and stepping into leadership responsibilities when needed.
• Recognized by peers for being reliable, organized, and uplifting; often turned to for problem-solving and support.
• Sales Performance (2025):

- 1,107 tickets

- 82% rebooking rate

- $50 average package per ticket

- $56,132 in total sales