Shaylee Fernandez
Islip
Summary
Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress
Key West Islip Beach
06.2024 - 08.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
Cashier
Yankee Doodle Dandy's
09.2023 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Used POS system to enter orders, process payments and issue receipts.
- Contribute to store success by maintaining high standards of cleanliness throughout the facility.
Cosmetologist
Islip High School
09.2022 - 09.2023
- Enhance client satisfaction by providing personalized cosmetology services tailored to individual needs and preferences.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Provide thorough consultations before each appointment to understand client goals thoroughly and create customized plans accordingly.
- Demonstrate proficiency in various hair styling techniques, including cutting, coloring, perming, straightening, extensions application, and updo creation.
Youth Counselor
Mid Island Y JCC
06.2023 - 08.2023
- Monitored youth behavior and offered guidance and support for positive change.
- Supervised youth in engaging environment to promote security and safety for all ages.
- Assisted in the planning and execution of special events, enhancing overall camp morale. Led groups of children safely through variety of camp activities.
- Provided support to campers during challenging activities, boosting their self-confidence and resilience.
Education
Bachelor of Arts - Early Childhood Education
Southern University And A&M College
Baton Rouge, LA09-2028
Skills
- Strong multitasking
- Work ethic and integrity
- Exceptional customer service
- Time management skills
Certification
- Cosmetology License - New York Board of Cosmetology.
Timeline
Waitress
Key West Islip Beach
06.2024 - 08.2024
Cashier
Yankee Doodle Dandy's
09.2023 - 06.2024
Youth Counselor
Mid Island Y JCC
06.2023 - 08.2023
Cosmetologist
Islip High School
09.2022 - 09.2023
- Cosmetology License - New York Board of Cosmetology.
Bachelor of Arts - Early Childhood Education
Southern University And A&M College
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