Shaylee Gray
Covington,KY
Summary
Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Cashier/Receptionist
Mike Castrucci Ford Lincoln
08.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Learned duties for various positions and provided backup at key times.
Education
Bachelor of Science - Missions And Ministry
University of The Cumberlands
Williamsburg, KY05.2026
High School Diploma -
Campbell County High School
Alexandria, KY06.2021
Skills
- Cash Handling
- Customer Service
- Customer Assistance
- Product Recommendations
- Issue Resolution
- Conflict Resolution
- Cash Register Operation
- Call Management
- Paperwork Processing
- Appointment Scheduling
- Conflict Mediation
- Service Upselling
Hobbies
I love and enjoy serving at my church and serving my community.
Timeline
Cashier/Receptionist
Mike Castrucci Ford Lincoln
08.2021 - Current
Bachelor of Science - Missions And Ministry
University of The Cumberlands
High School Diploma -
Campbell County High School
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