Shaylee Mower
Saratoga Springs
Summary
Dynamic team leader with expertise in developing training materials and delivering engaging sessions. Proven ability to enhance team performance and customer service standards while fostering a culture of professionalism and dedication.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Trainer/Team Leader
Rio Acai
Saratoga Springs, UT
12.2025 - Current
- Developed training materials to enhance team performance and knowledge retention.
- Delivered engaging training sessions on product knowledge and customer service techniques.
- Assisted in onboarding new team members, ensuring smooth transition into roles.
- Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
- Trained other employees in customer service, food safety, and performance requirements.
Team Leader
Swig LLC
Lehi, UT
07.2025 - 12.2025
- Led team in daily operations, ensuring smooth workflow and adherence to safety protocols.
- Coordinated schedules and assignments to optimize productivity among team members.
- Trained new employees on operational procedures and equipment usage for efficiency.
- Implemented inventory management processes, reducing errors and improving stock accuracy.
Social Media Manager
Simply Coding
Saratoga Springs, UT
09.2024 - 05.2025
- Developed and implemented social media content strategies to enhance brand visibility.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Managed daily social media postings across multiple platforms to engage target audiences.
- Analyzed performance metrics to refine content strategies and improve user engagement.
Education
Associate of Applied Science -
Westlake High School
Saratoga Springs05-2027
Skills
- Reliability
- Customer service
- Problem-solving
- Time management
- Team leadership and supervision
- Multitasking and organization
- Cleaning and sanitation
- Workplace safety
- Team leadership
- Verbal and written communication
Certification
Certified CNA
BSL Trained and Certified
CTE Career Pathway in Health Science
CTE Career Pathway in Law Enforcement and Criminal Justice
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Professional Working
Portuguese
Professional Working
American Sign Language
Limited Working
Timeline
Team Trainer/Team Leader
Rio Acai
12.2025 - Current
Team Leader
Swig LLC
07.2025 - 12.2025
Social Media Manager
Simply Coding
09.2024 - 05.2025
Associate of Applied Science -
Westlake High School