Shaylee Vassar
Spokane,WA
Summary
Accomplished Medication Technician with a proven track record at Northpoint Village, enhancing patient satisfaction through meticulous medication administration and empathetic care.
Skilled in pharmacy knowledge and exceptional in fostering patient-focused environments. Demonstrated ability to improve treatment outcomes by 30% through effective communication and rigorous adherence to healthcare regulations. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Following set medication programs. Proficient in performing all procedures of good nursing care. Highly skilled in taking and recording vital signs. Proactive worker committed to helping provide top-notch patient care. Skilled at treatments with knowledge of patients. Fantastic attention to detail and multitasking abilities. Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medication Technician
Northpoint Village
Spokane, WA
01.2022 - Current
- Monitored medication storage area to maintain medication security and control.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
- Reordered medication to maintain adequate supply.
- Reviewed patient progress to document effects of any prescribed medication.
- Expedited the medication pass process without compromising accuracy through effective time management techniques.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Reduced medication errors by implementing a double-check system before administering medications to patients.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Monitored patient responses to medication to report adverse reactions quickly.
- Improved medication administration accuracy by meticulously following physician orders and verifying patient information.
- Supported patients'' adherence to treatment plans by providing clear instructions, answering questions, and addressing concerns.
- Administered psychotropic medications and anxiety education to patients to provide mental health care.
- Promoted a supportive environment for patients experiencing side effects or difficulties with medications, offering empathy and guidance where appropriate.
- Assisted in training new Medication Technicians on best practices and company policies, fostering a culture of continuous learning.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Developed strong relationships with pharmacy personnel, streamlining communication regarding medication orders and adjustments as needed.
- Ensured proper disposal of expired or unused medications according to state regulations and facility procedures, maintaining a safe work environment.
- Maintained thorough electronic records of all administered medications, adhering to HIPAA regulations and facility guidelines.
- Contributed to positive patient outcomes by closely monitoring vital signs during administration of high-risk medications.
- Explained treatment procedures, medications, and diets to inform patient and patient's family of care and progress.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained up-to-date knowledge of medication protocols, resulting in efficient dispensing and accurate documentation.
- Collaborated with interdisciplinary team members to optimize individualized care plans for diverse patient populations.
- Served as a reliable resource for colleagues and nursing staff, offering guidance on medication administration best practices and regulations.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Turned and repositioned patients to prevent bedsores.
- Streamlined medication storage and inventory processes, ensuring timely reordering and minimizing waste.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Memory Care Coordinator
Northpoint Village
Spokane, WA
01.2022 - Current
- Provided compassionate support for patients and their families during the transition into memory care living arrangements.
- Implemented effective communication strategies with residents experiencing memory loss or confusion, helping them feel more at ease in their surroundings.
- Fostered a positive, welcoming environment within the memory care community by addressing any concerns promptly and professionally.
- Promoted a culture of continuous learning within the staff by offering training opportunities related to dementia care best practices.
- Coordinated transportation services for off-site appointments or outings, prioritizing safety and comfort for all involved parties.
- Ensured compliance with all state regulations pertaining to memory care facilities by conducting regular audits and maintaining accurate records.
- Conducted ongoing assessments of residents'' cognitive abilities, adjusting care plans as necessary for optimal outcomes.
- Supported residents during difficult moments related to dementia symptoms, providing reassurance and understanding in order to maintain emotional wellbeing.
- Assisted in the creation of a therapeutic environment by incorporating sensory stimulation activities tailored to individual needs.
- Actively participated in facility-wide quality improvement initiatives aimed at enhancing overall resident satisfaction and care standards.
- Enhanced patient care by implementing personalized memory support plans for each resident.
- Managed medication administration schedules, ensuring accuracy and timely delivery to maintain resident health and wellbeing.
- Supervised a team of caregivers, providing guidance on best practices for dementia care and ensuring adherence to established policies and procedures.
- Maintained detailed documentation on resident progress, collaborating with medical professionals to make informed decisions about treatment plans.
- Led family support meetings aimed at educating loved ones about dementia-related challenges while providing emotional support during difficult times.
- Coached and trained newly hired employees to promote knowledge of responsibilities and position requirements.
- Monitored daily delivery of quality services, which promoted high level of satisfaction among families and residents.
- Communicated effectively with family members on regular basis regarding care, issues and overall health of loved ones.
- Conducted tours of facility to prospective residents and families.
- Recruited and hired highly talented individuals bringing great skills and passion to work.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Communicated with patients, ensuring that medical information was kept private.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Resident Care Coordinator
Northpoint Village
Spokane, WA
01.2022 - Current
- Evaluated staff performance regularly through observation, providing constructive feedback for professional growth.
- Coordinated the resident admission and discharge process, ensuring a smooth transition and minimizing stress for residents and families.
- Hired and trained Number new staff members on facility policies, patient care and medicine distribution.
- Advocated for residents'' rights, promoting dignity and respect throughout interactions between staff members and residents.
- Conducted assessments to identify residents'' needs, ensuring appropriate placement within the facility''s programs and services.
- Tracked changes in residents' conditions closely using various assessment tools to update care plans accordingly.
- Facilitated communication among team members, fostering a collaborative work environment for optimal resident support.
- Collaborated with healthcare providers to develop individualized care plans, optimizing residents'' quality of life.
- Ensured compliance with regulatory requirements by maintaining accurate records and conducting regular audits.
- Ordered lab work and scheduled appointments with doctors, patients and families to discuss results.
- Reduced hospital readmissions through diligent monitoring of residents'' health status and timely intervention.
- Educated families and patients on current facility procedures, medical diagnoses and best courses of action.
- Provided ongoing staff training to maintain high standards of care and ensure adherence to best practices.
- Assisted in the development of facility policies and procedures that adhered to state regulations while promoting quality care.
- Proactively addressed any potential conflicts among staff members or between staff and residents, fostering a positive work environment conducive to quality care.
- Managed scheduling, staffing, and budgeting effectively to optimize resource allocation across resident care activities.
- Enhanced resident well-being by implementing personalized care plans and coordinating with multidisciplinary teams.
- Created staff and care schedules for meals, events, bathing, medication distribution and visiting hours.
- Promoted family engagement through regular updates on resident progress and involvement in care planning decisions.
- Liaised with interdisciplinary teams such as nursing, therapy, nutritionists, social workers during case conferences discussing any adjustments needed for appropriate patient-centered care delivery.
- Remained alert to problems or health issues of clients and competently responded.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Monitored and assisted residents through individual service plans.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Followed nutritional plans to prepare optimal meals.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Increased medication and medical terminology knowledge through research and continuing education.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Developed policies and procedures for effective pharmacy management.
Lead CNA
Regency At Northpointe
Spokane, WA
02.2018 - 01.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Provided adequate training of new hires.
- Provided adequate care to patients living with physical and cognitive impairments.
- Operation of lift assist devices such as hoyers, sit to stands and gait belts.
- Providing cares to patients with feeding tube's, ventilators, IV fluids, all catheters, colostomy and urostomy bags.
- Navigation of high stress situations.
- CPR performance and training.
- PPE education and experience.
Education
Diploma -
Rogers Highschool
Spokane, WA06.2016
Skills
- Medication Administration
- Medication Reconciliation
- Healthcare regulations
- Pharmacy Knowledge
- Records Updating
- Dosage Calculation
- Safety Management
- Drug Interaction Awareness
- Adherence to Protocols
- Patient Assessments
- Daily living assistance
- Patient Care
- Vital signs monitoring
- Patient Observation
- Privacy and confidentiality
- Insurance Verification
- Specimen Collection
- Emergency Response
- Resident support
- Medical Records Management
- Regulatory Compliance
- Care Monitoring
- Medical Terminology
- Patient-focused care
- Wound Care
- Attention to Detail
- Clinical Documentation
- Calm Under Stress
- Patient Positioning
- Dementia and Alzheimer's knowledge
- Direct Patient Care
- Electronic Charting
- Injury Prevention
- Time Management
- Room Cleaning and Restocking
- Universal Precautions
- Blood Sugar Monitoring
- Outpatient Care
- Heartsaver First Aid CPR AED (First Aid CPR AED)
- Feeding Tube Management
- Family Communication
- EMR Updating
- Biohazard Disposal
- Case Management
- Nutrition and Diet
- Behavior redirection
- Patient evaluations
- Certified Nursing Assistant
- Teamwork and Collaboration
- Problem-Solving
- Multitasking
- Excellent Communication
- Empathy and Compassionate Care
- CPR Certification
- HIPAA Compliance
- Heavy Lifting
- Catheter Care
Certification
Certified nursing assistant in Washington state.
Timeline
Medication Technician
Northpoint Village
01.2022 - Current
Memory Care Coordinator
Northpoint Village
01.2022 - Current
Resident Care Coordinator
Northpoint Village
01.2022 - Current
Lead CNA
Regency At Northpointe
02.2018 - 01.2022
Diploma -
Rogers Highschool