Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shaylin Aguinaga

Dallas

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Clerk position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

After School Program

City of Dallas
01.2021 - 05.2023
  • Developed and coordinated after-school programs and activities.
  • Communicated with parents to encourage active parental participation in education.
  • Coordinated staff and student activities to promote a safe and productive learning environment.
  • Counseled students about rules and policies during school assemblies.

FedEx Package Handler

PLS Financial Services
03.2020 - 12.2021
  • Followed safety regulations to maintain safe work environment.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.

CSR - Customer Service Representative

Dallas Arboretum and Botanical Garden
08.2019 - 12.2020
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

College Degree - Criminology

Eastfield College

High school diploma - undefined

W W Samuell High School

Skills

  • CPR Certification
  • High school diploma
  • Bilingual/English Customer Service
  • Answering phone calls
  • Time Management Skills
  • Multitasking
  • Decision Making
  • Problem-Solving

Timeline

After School Program

City of Dallas
01.2021 - 05.2023

FedEx Package Handler

PLS Financial Services
03.2020 - 12.2021

CSR - Customer Service Representative

Dallas Arboretum and Botanical Garden
08.2019 - 12.2020

College Degree - Criminology

Eastfield College

High school diploma - undefined

W W Samuell High School
Shaylin Aguinaga