Shaylin Aguinaga
Dallas
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Clerk position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
After School Program
City of Dallas
01.2021 - 05.2023
- Developed and coordinated after-school programs and activities.
- Communicated with parents to encourage active parental participation in education.
- Coordinated staff and student activities to promote a safe and productive learning environment.
- Counseled students about rules and policies during school assemblies.
FedEx Package Handler
PLS Financial Services
03.2020 - 12.2021
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
CSR - Customer Service Representative
Dallas Arboretum and Botanical Garden
08.2019 - 12.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
College Degree - Criminology
Eastfield College
High school diploma - undefined
W W Samuell High School
Skills
- CPR Certification
- High school diploma
- Bilingual/English Customer Service
- Answering phone calls
- Time Management Skills
- Multitasking
- Decision Making
- Problem-Solving
Timeline
After School Program
City of Dallas
01.2021 - 05.2023
FedEx Package Handler
PLS Financial Services
03.2020 - 12.2021
CSR - Customer Service Representative
Dallas Arboretum and Botanical Garden
08.2019 - 12.2020
College Degree - Criminology
Eastfield College
High school diploma - undefined
W W Samuell High School
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