Shaylin Goehring
Summary
Experienced Team Member at Einstein Bros. Bagels, exceeding in rapid and efficient service delivery and specialty beverage crafting. Provides top-notch customer service and adept cash handling, fostering effective collaboration and upholding workplace safety. Prioritizes resolving customer issues, and maintaining customer satisfaction. Ability to handle multiple tasks with a high degree of accuracy.
Overview
1
1
Certification
Work History
Team Member
Einsteins Bros Bagels
09.2023 - Current
- Contributed to team success by completing jobs quickly and accurately.
- Precisely made specialty coffee drinks, teas, and smoothies.
- Handled mobile and Doordash orders by checking for accuracy of order and confirming pick-up.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
Education
No Degree -
Poston Butte High School
Florence, AZ05.2024
Dental Science Certification - Dental Science
Central Arizona Valley Institute of Technology
Coolidge, AZ05.2023
Skills
- Collaboration and Teamwork
- Cash Handling/Cashier Skills
- Barista Skills
- Workplace Safety
- Leadership Qualities
- Customer Service
- Organizing Work Stations
- Active Listening
- Time Management
- Multitasking
- Friendly, Positive Attitude
- Menu Memorization
- Food safety knowledge
Accomplishments
- Successful, motivated, and reliable marching and concert band section leader
- Achieved multiple first place trophies in competitive marching band by teaching individuals with accuracy and efficiency.
- Won "Esprit de Corp" Award (Marching Band)
- Obtained dental science certification through Cavit (Central Arizona Valley Institute of Technology)
- Instructed weekly martial arts classes for 3 years
Certification
- Food Handler License Completion - [February 11, 2022]
- Certified Dental Science Program Completion - [May 25, 2023]
Hobbies and Interests
As a student currently attending high school, I enjoy spending my free time assisting my mom with her job as a schoolteacher, cooking/baking, playing the flute/piccolo, participating in competitive marching and concert band, perfecting at-home coffee recipes, and listening to music.
Timeline
Team Member
Einsteins Bros Bagels
09.2023 - Current
No Degree -
Poston Butte High School
Dental Science Certification - Dental Science
Central Arizona Valley Institute of Technology
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