Isabella Covert

Einsteins Bros Bagels

Northville, MI

10.2022 - Current

Provided excellent customer service to maintain a positive atmosphere for guests.
Maintained safe food handling practices to prevent germ spread.
Maintained an organized work area to ensure efficient operations.
Warmly greeted visitors to promote great customer service and positive ordering experience.
Wiped down tables and equipment, swept and refilled stock.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Answered phone calls promptly to provide accurate information about menu items or prices.
Performed cashier duties such as taking orders, collecting payments and providing change.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Upheld high standards of productivity and quality in operations.
Checked expiration dates on all products before serving them to customers.
Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Operated equipment and machinery according to safety guidelines.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.

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Summary