Shaylyn Thompson

Performed Tailored Cleaning to meet customer's needs. Improving quality of service for return customer with great referral.

Offering service to customers homes and business while in communication with office following company policies and procedures.

• Used chemicals by following all safety protocols and procedures to avoid burns and injuries.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
• Customers in friendly, efficient manner following outlined steps of service
• Engaged with guest, clients on room requirements and amenities to promote overall satisfaction.
• Served customers and followed outlined steps of service

• Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Maintained cleanliness and organization of Kiosk workspace, working closely with employees to systemize tasks.
• Identified and qualified customer needs and negotiated and closed profitable sales.
• Resolved problems, improved operations and provided exceptional service
• Developed and maintained courteous and effective working relationships

• Performed cleaning duties for apartments, residential homes and commercial locations every day with consistently high customer satisfaction ratings with cleaning service
• Completed minor preventative maintenance and mechanical repairs on equipment

• Assisted customers with merchandise while attending to customers in fitting rooms.
• Stocked floors in departments and placed on correct store displays.
• Supported promotional plans by updating signage with price changes.
• Kept fixtures and display cases arranged, clean and organized while assisting customers, stocking and pricing merchandise.
• Served customers in a friendly, efficient manner following outlined steps of service
• Increased customer satisfaction by resolving price or inventory issues
• Exceeded goals through effective task prioritization and great work ethic