Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Shaylynn Yusuf

Hazelwood,MO

Summary

Dedicated professional eager to create and implement successful strategies to improve organizational efficiency with 9 years of experience. Adept at utilizing data analysis to provide insights into Business initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.

Overview

5
5
years of professional experience

Work History

QA Analyst

LP Logistics - FedEx Ground
09.2023 - Current
  • Identifies and evaluates alternative environmental protection strategies to attain compliance with environmental quality standards
  • Ability to maintain/prepare reports and correspondence related to work
  • Ability to follow and enforce safety protocols and procedures when handling and cleaning hazardous waste

HR Support Specialist

Flyingcolourscorp
01.2022 - 07.2023
  • Preparing and implementing quality assurance policies and procedures
  • Identifying and resolving workflow and production issues
  • Create written documentation and procedures for application testing and compliance
  • Hands-on experience with Human Resources Information Systems (HRIS)
  • Knowledge of Applicant Tracking Systems
  • Solid understanding of labor legislation and payroll process
  • Familiarity with full cycle recruiting
  • Creates, implements, and conducts training on all Human Resource policies, procedures, and standards
  • Supports compliance reporting and ensures FAA and OSHA laws are adhered to across

Benefits Specialist

Stivers contract-Special School District of St. Louis County
08.2021 - 10.2021
  • Ensured benefit billing reports were accurately reconciled; maintained payroll reports and employment changes
  • Assist in the creation, development, and implementation of core procedures of benefits changes
  • Charge and refund employees according to established human resource policies and procedures
  • Ascertain that all insurance billings are appropriately balanced and that they are paid promptly
  • Assist employees in filling out disability claim forms, and provide them with timeline

Data Labeling Quality Specialist

SCALE AI
01.2021 - 08.2021
  • Post process audits and write error reports on data and tasks
  • Triage and label machine learning data
  • Collaborates with Supply managers to meet weekly goals
  • Provides feedback to respective teams on product improvements

Advanced EDM Transaction Specialist

BOEING
03.2020 - 11.2020
  • Triage ServiceNow and Workday issues by providing comprehensive computing support across departments
  • Generate and compiled managerial reports to track ticket discrepancies
  • Assigned and delegated assignments for both union and non-union employees
  • Oversee and lead quality case notation lean effort
  • Oversee creation of company matrix across 3 departments and over 250 employees
  • Schedule tag up meetings with employees to discuss and mitigate personnel issues
  • Create, organize, and secure employee personnel files to keep sensitive data
  • Provide project milestone details to appropriate stakeholders
  • Escalate incidents to case management for timely resolution and meet company needs

Administrative Assistant

DONNELLY COLLEGE
05.2019 - 01.2020
  • Completed and distributed both internal and external correspondence including legal documents and form letters
  • Provided administrative and works cooperatively with team members to support completing the Human Resource department work plan
  • Drafted offer letters to prospective offer letters, employment agreements, and memorandums
  • Organized and maintained filing
  • And document management systems by coordinating, archiving, and purging files
  • Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports, and presentations

Education

Bachelor's degree - Business Administration

Southern New Hampshire University
06.2025

Associate of Arts - Business Leadership

JOHNSON COUNTY COMMUNITY COLLEGE
Overland Park, KS
12.2015

Skills

  • HIPAA
  • Accounting
  • Data governance
  • Project Management
  • Confidential document control
  • Payroll management
  • Data analytics
  • Dayforce
  • Talent acquisition
  • ServiceNow
  • Customer relationship management
  • HR policy/procedure development
  • HRIS
  • ADP
  • Workers' compensation law
  • SharePoint
  • Microsoft SQL Server
  • Salesforce
  • Human Resources Management
  • Executive recruiting
  • MySQL
  • Kronos
  • Oracle HCM
  • Training & development
  • Business analysis
  • Benefits administration
  • Workday
  • Manual Testing Proficiency
  • Collaboration and communication
  • Technical writing proficiency

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

QA Analyst

LP Logistics - FedEx Ground
09.2023 - Current

HR Support Specialist

Flyingcolourscorp
01.2022 - 07.2023

Benefits Specialist

Stivers contract-Special School District of St. Louis County
08.2021 - 10.2021

Data Labeling Quality Specialist

SCALE AI
01.2021 - 08.2021

Advanced EDM Transaction Specialist

BOEING
03.2020 - 11.2020

Administrative Assistant

DONNELLY COLLEGE
05.2019 - 01.2020

Bachelor's degree - Business Administration

Southern New Hampshire University

Associate of Arts - Business Leadership

JOHNSON COUNTY COMMUNITY COLLEGE
Shaylynn Yusuf