Shayn Sexton
Abilene,TX
Summary
Dynamic and results-driven professional with extensive experience at Omaha Country Club, excelling in team management and employee engagement. Proven ability to enhance customer satisfaction through effective communication and timely issue resolution. Skilled in task delegation and maintaining high standards of service, fostering a collaborative work environment. CPR certified.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Student Nurse Technician
Hendrick Health System
Abilene, TX
01.2026 - Current
- Assisted nursing staff with patient care tasks and daily activities to enhance patient comfort.
- Monitored vital signs and reported changes to ensure timely interventions.
- Administered medications under supervision, adhering to safety protocols and best practices.
- Documented patient information accurately in electronic health records for effective communication among healthcare teams.
Pool Supervisor
Omaha Country Club
Omaha, NE
05.2025 - 08.2025
- Facilitated effective communication between staff members and upper management to ensure smooth operations and address any concerns in a timely manner.
- Boosted customer satisfaction through timely resolution of complaints or concerns raised by patrons.
- Promoted a culture of teamwork among staff members through regular meetings, open communication channels, and employee recognition initiatives.
Banquet Captain
Omaha Country Club
Omaha, NE
04.2024 - 01.2025
- Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.
- Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
- Evaluated employee performance routinely through constructive feedback which contributed towards professional growth and development.
- Handled client inquiries promptly and professionally, fostering excellent rapport and driving repeat business.
- Oversaw timeliness and quality of food delivery at high-volume events.
- Supported needs of 10- person wait staff who attended to specific needs of countless customers daily
Banquet Server
Omaha Country Club
Omaha, NE
05.2022 - 01.2025
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Handled food and beverage orders for up to 100 guests, delivering prompt and friendly service.
Dining Room Server
Resort Lifestyle Communities
Omaha, NE
11.2021 - 05.2022
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
- Built long-lasting relationships with residents.
- Contributed to a positive work atmosphere by fostering teamwork among colleagues while also demonstrating initiative when needed.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Set and reset 15 tables for meals as over 80 daily customers came and went.
Preschool Gymnastics Instructor
Premier Gymastics
Omaha, NE
07.2021 - 12.2021
- Evaluated the effectiveness of teaching methods and made adjustments as needed to ensure optimal learning experiences for all students.
- Ensured a safe and supportive learning environment by maintaining proper equipment usage and implementing safety protocols.
- Instilled teamwork values in students by organizing group-based obstacle courses that promoted cooperation among peers during class sessions.
- Enhanced children''s coordination and body awareness by incorporating age-appropriate gymnastics activities.
- Enhanced self-confidence among preschoolers through consistent praise and encouragement during their gymnastics lessons.
Education
BBA - Marketing
Hardin-Simmons University
Abilene, TX05-2028
High School Diploma -
Bennington High School
Bennington, NE05-2024
Skills
- Task delegation
- Employee engagement
- Team management
- Staff training
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Conflict Resolution - Accountable for managing customer account inquiries, accurately delivering information to ensure the resolution of product/service issues and customer satisfaction.
- Supervised team of 27 staff members.
Certification
CPR and Basic Life Support Certified
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Student Nurse Technician
Hendrick Health System
01.2026 - Current
Pool Supervisor
Omaha Country Club
05.2025 - 08.2025
Banquet Captain
Omaha Country Club
04.2024 - 01.2025
Banquet Server
Omaha Country Club
05.2022 - 01.2025
Dining Room Server
Resort Lifestyle Communities
11.2021 - 05.2022
Preschool Gymnastics Instructor
Premier Gymastics
07.2021 - 12.2021
High School Diploma -
Bennington High School
BBA - Marketing
Hardin-Simmons University