Shayna Cohen
Philadelphia,PA
Summary
An empathetic and passionate person. Highly community-oriented and trying to create a better world for everyone.
Overview
3
3
years of professional experience
Work History
Front of House Staff Member
Temple University Performing Arts Center
Philadelphia, PA
05.2023 - 12.2023
- Communicated effectively with other staff members regarding customer service issues.
- Provided customers with a friendly and welcoming experience at the theater.
Deli Clerk
Acme Markets, Inc
Philadelphia, PA
04.2021 - 10.2021
- Greeted customers in a friendly and professional manner.
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
- Helped effectively resolve issues with customers and colleagues.
Education
Bachelor of Arts - Art Therapy
Temple University
Philadelphia, PA12-2024
Skills
- Building Rapport
- Cultural Awareness
- Social Perceptiveness
- Problem Solving
- Conflict Resolution
- Crisis Intervention
- Writing
Volunteer Experience
Crisis Counselor, Crisis Text Line (03/2023-present) (200 hours)
- 200+ hours of providing short-term mental health counseling to those in need.
- Assists in de-escalating acute mental health situations and giving them the help they need.
- Provides a safe environment for people to vent, express their feelings, and give necessary resources.
- Works with supervisor to ensure the safety of texters.
Volunteer, Mighty Writers (03/2024-04/2024) (10 hours)
- Helps kids improve their art and writing skills at an after-school program.
- Leads kids through a combination of art and writing activities to expand their imagination.
Temple Cats Volunteer (09/2023-12/2023)
- Fed colonies of feral cats on a regular basis.
- Coordinated with supervisor to help with cats needs and supplies.
FACTS School Volunteer (03/2023-05/2023) (10 hours)
- Created art activities for elementary and middle school-aged kids at an after school therapeutic art club.
- Helped supervise and guide children through emotionally-informed arts practices.
Timeline
Front of House Staff Member
Temple University Performing Arts Center
05.2023 - 12.2023
Deli Clerk
Acme Markets, Inc
04.2021 - 10.2021
Bachelor of Arts - Art Therapy
Temple University
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