Nadia Soto
Lubbock,TX
Summary
Hardworking individual with foundational knowledge in Child Care and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions in caring for children with commitment and drive to increase their knowledge.
Overview
7
7
years of professional experience
Work History
Front of House Staff Member
Chic-Fil-A
Lubbock, TX
04.2024 - Current
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Helped guests at tables when in need of assistance.
- Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
- Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.
- Assisted in building a positive workplace culture through proactive communication, teamwork, and constructive feedback among colleagues.
Crew Leader/Carhop Server
Sonics Drive In
Post, TX
05.2019 - 08.2023
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Trained new team members on procedures, customer service, and sales techniques.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
Education
No Degree - Early Childhood Education
Texas Tech University
Lubbock, TXHigh School Diploma -
Post High School
Post, TX05-2023
Skills
- Professional appearance
- Relationship building
- Cultural awareness
- Building rapport
- Training and mentoring
- Teamwork and collaboration
- Conflict resolution
- Active listening
- Multitasking Abilities
- Problem-solving
- Excellent communication
- Task prioritization
- Time management
- Positive attitude
- Cleaning and sanitizing
- Calm and patient demeanor
Timeline
Front of House Staff Member
Chic-Fil-A
04.2024 - Current
Crew Leader/Carhop Server
Sonics Drive In
05.2019 - 08.2023
No Degree - Early Childhood Education
Texas Tech University
High School Diploma -
Post High School