Shayna Colbert
Chandler,AZ
Summary
My work experience consists of years of dog handling, training and experience as well as a good amount of time with restaurants and customer service. I started with helping my mom run a doggy daycare through our home growing up, then branching into fast food, serving and other customer service jobs. Eventually landing on a more dog focused path and growing my experience in that field. I pride myself on the passion I have put into both areas of this work as it makes the work more meaningful and fulfilling. I enjoy both lines of work and thrive in fast paced environments.
Overview
4
4
years of professional experience
Work History
Rover
Dogtopia
Chandler, Az
05.2026 - Current
- Supervised playgroups to ensure safe and engaging interactions among dogs and staff.
- Communicated with pet owners about care routines and any concerns at pickup and drop off.
- Organized activities to provide mental stimulation for dogs.
- Trained staff as rover and room coach positions.
Kennel Tech/Assisting trainer
IBK9
Chandler, AZ
04.2025 - 03.2026
- Conducted individual potty breaks for various dog breeds, teaching respect for leash pressure and adherence to established rules.
- Cleaned dogs and kennels after accidents, fed dogs, and maintained water supply.
- Provided individual enrichment play time and training time daily.
- I assisted trainers with teaching group classes and individual dogs, I was in charge of certain dogs' success with training and on occasion would teach my own group classes.
Room Coach
Dogtopia
Mesa, AZ
12.2024 - 04.2025
- Job duties included managing a playroom of different size and energy level dogs, monitoring behavior and correcting as necessary.
- I was in charge of room cleanliness, cleaning kennels, walls and floors throughout the day and closing the room after periods of play.
- I would send dogs home through a designated go home kennel at time of pickup.
Server/Host
IHOP
Chandler, AZ
09.2023 - 12.2024
- Job duties started out with hosting, included memorizing floor layout sections, greeting and seating customers.
- Maintaining store cleanliness and bussing tables after servers.
- As a Server I was in charge of managing timing on orders, ensuring the quality of the food, responsible for guest satisfaction through accommodations and communication.
- Maintaining store cleanliness for appeal and health of the store.
Squad Member
MOD Pizza
Chandler, AZ
11.2022 - 02.2024
- At MOD pizza I grew my personal work ethic quite a bit.
- The job consisted of making custom pizzas for customers down the make line, ensuring healthy food handling protocols, restocking low ingredients as well as prepping them for the next shift/day.
- I was in charge of managing a clean store and general guest satisfaction.
- I also studied to become a shift lead before other opportunities arose.
Education
GED -
Psychology
CGCC
Chandler, AZSkills
- Customer service
- Dog Training
- Dog Handling
- Restaurant experience
- Communication skills
- Fast food service
- Multitasking
Timeline
Rover
Dogtopia
05.2026 - Current
Kennel Tech/Assisting trainer
IBK9
04.2025 - 03.2026
Room Coach
Dogtopia
12.2024 - 04.2025
Server/Host
IHOP
09.2023 - 12.2024
Squad Member
MOD Pizza
11.2022 - 02.2024
GED -
Psychology
CGCC