Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shayna Hayman

Amarillo

Summary

Dynamic retail professional with a proven track record at Burlington, excelling in sales training and shrinkage control. Recognized for enhancing product presentation and fostering internal growth programs. Adept at cash handling and reconciliation, while delivering exceptional customer service and driving team performance to achieve operational excellence.

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Overview

15
15
years of professional experience

Work History

Cashier

Burlington
09.2020 - Current

CSL

Burlington
09.2020 - Current

Sales Floor Supervisor

Burlington
09.2020 - Current
  • Assisted in training new sales associates on product knowledge and customer service techniques.
  • Maintained organized sales floor layout, ensuring optimal product placement and visibility.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Supervised daily operations on the sales floor, ensuring timely completion of tasks and meeting operational standards.
  • Implemented loss prevention measures to minimize shrinkage, contributing to improved profitability margins.

Bar Team Leader

On The Border
09.2010 - 12.2018
  • Led bar team in delivering exceptional customer service and enhancing guest experiences.
  • Trained and mentored new staff on drink preparation techniques and company standards.
  • Managed inventory levels, ensuring timely ordering and reducing waste through efficient practices.
  • Developed seasonal cocktail menus, collaborating with kitchen staff to align offerings with food pairings.

Education

Amarillo College
Amarillo, TX

Skills

  • Keyholder
  • Shrinkage control
  • Internal growth programs
  • Product presentation
  • Sales training
  • Cash handling and reconciliation

Timeline

Cashier

Burlington
09.2020 - Current

CSL

Burlington
09.2020 - Current

Sales Floor Supervisor

Burlington
09.2020 - Current

Bar Team Leader

On The Border
09.2010 - 12.2018

Amarillo College