Shayna Kravets
Forest Hills,NY
Summary
Graduate Nurse with Bachelors in Nursing from the College of Mount Saint Vincent. Applies nursing process and performs delegated functions under direction and supervision of Registered Nurse. Collaborates with patient and family to offer theory-based nursing care and coordinates care delivery with members of interdisciplinary team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hospitality Liaison
Northwell Health
New Hyde Park, NY
10.2020 - Current
- Establishes rapport with patient and their families to learn what is most important to them in their hospital experience and communicating these findings to necessary team members
- Educates health care professionals on varied ways to humanize patient's experience based on feedback from individual patients and their families
- Provides sensitive and culturally diverse assistance/guidance to patients, families and visitors in stressful situations; escalates any issues to departments and/or management, as required
- Complete rounding using Cipher Health to acquire satisfaction surveys and improve patient care experience
- Proactively identifying operations needing improvement and collaborates with multiple support service departments to ensure optimal lobby operations and guest service activities (i.e., patient navigation, environmental services, maintenance, and security)
Service Coordinator
A To Z Child Development
Floral Park, NY
02.2018 - 05.2020
- Collaborates with appropriate community resources and medical providers to facilitate determination of eligibility for early intervention services for children ages birth to 3 years old suspected of having delay, disability, and/or medical diagnosis
- Efficiently gathering information from families, evaluators and other social service agencies to develop individualized family service plans
- Conducts comprehensive initial in-home family assessments and coordinates needed therapies/services for child and their family if approved by city
- Leads team and coordinates work of staff through shared planning, decision making and collaboration with staff, families and agencies on behalf of child
Administrative Assistant
Suffolk Center For Speech & Myofunctional Therapy
Long Island, NY
03.2016 - 02.2018
- Coordinate 18 therapists' schedules daily, ensuring efficient patient scheduling and seamless service
- Interact with patients, both telephonically regarding scheduling, insurance benefits and office's service offering, and in person with approximately 80 patients daily
- Prepare weekly reports for management summarizing payments received and outstanding
- Created comprehensive database of confidential patient records which enables administrative staff to easily access patient information when speaking with patient, including insurance coverage, visit dates, treatment methods and payment history
Education
Bachelor of Science - Nursing
College of Mount Saint Vincent
Riverdale, NY05.2022
Bachelor of Science - Speech-Language Pathology
Long Island University
Greenvale, NY05.2016
Skills
- Exposure to Epic and Omnicell
- Proficient in Microsoft Office, Excell, Power Point Platforms & Quick Books
Additional Information
- Completed 100 hours of comprehensive nursing care under the supervision of an RN
- Performed patient admission and discharge instructions, obtained patients surgical and medical histories, performed vital signs and medication administration
- Communicated effectively with preceptor regarding any changes in patient conditions, plan of care and patient goals
- Performed evidence-based clinical care to patients during the pre and post-operative phases to maintain patient safety
- Protected patient privacy, dignity and confidentiality while maintain culturally sensitive patient-centered care
Certification
- NCLEX-RN Licensing Exam (09/2022)
- Basic Life Support (BLS) - American Heart Association
- Registered Behavior Technician Certification
Clinical Experience
- Medical Surgical 1 Nursing - New York Presbyterian Columbia University Irving Medical Center (Summer 2021)
- Mental Health Nursing - Jacobi Medical Center (Summer 2021)
- Medical Surgical 2 Nursing - James J. Peters Department Veterans Affairs Medical Center (Fall 2021)
- Maternal/Newborn Nursing - Bellevue Hospital (Fall 2021)
- Pediatric Nursing - Children's Hospital at Montefiore (Fall 2021)
Affiliations
- National Student Nurses Association (2021-present)
- Honors Society - Sigma Theta Tau (2021-present)
Languages
Russian
Native or Bilingual
Timeline
Hospitality Liaison
Northwell Health
10.2020 - Current
Service Coordinator
A To Z Child Development
02.2018 - 05.2020
Administrative Assistant
Suffolk Center For Speech & Myofunctional Therapy
03.2016 - 02.2018
Bachelor of Science - Nursing
College of Mount Saint Vincent
Bachelor of Science - Speech-Language Pathology
Long Island University
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