Professional Summary
Overview
Work History
Education
Skills
Timeline

Shayna R. Williams

Freelance
Lynchburg,VA
15
years of professional experience
15+ years experienced, diverse professional with a strong, successful background focused around financial strategy, negotiations, operations and project management and business development. Driven to leverage skills in operations, full cycle sales, client relationship and talent development. Proven ability to train teams and implement high-profit strategies while reducing liabilities and contributing to overall long-term company financial success

Work History

Financial Controller

1 Year 3 Months
Freelance | 07.2025 - Current
  • Cultivate roadmaps for investor roadshows, business travel expenses, company meetings and conferences through coordination with investment teams ensuring successful execution of $10M+ deal opportunities
  • Partners with C-Suite executives to manage multi-time zone calendars and sensitive information prioritizing high net-worth client and investment banking meetings that generates $250k-3M+ revenue per account
  • Audits and processes expense portfolios totaling $75k+ monthly while attaining additional premier business development accounts through various successful outreach channels

Financial Account Executive

2 Years 9 Months
National Debt Relief | 10.2022 - 07.2025
  • Evaluated loan applicants financial background for valuation by performing operational audits to determine risk management and capital gain
  • Optimized investment strategies reducing costs 50% through fixed investments improving client ROI and profit margin across collaborative portfolios
  • Administered extensive learning and development training for 80+ account executives measuring CRM performance, competitive sales and KPI metrics with a retention rate of 92%

Debt Negotiator

3 Years 4 Months
CLEARONE ADVANTAGE | 02.2019 - 06.2022
  • Negotiated over $25M in debt contributing 119% sales growth managing 10,000+ accounts ranging $7k-1.2M with 50% liability reduction maximizing profitable returns
  • Boosted revenue 13% performing in-depth consumer and legal intake and crafting persuasive proposals showcasing solutions and benefits driving long-term successful retention and profitable conversions
  • Advised clients on timelines and legal exposure, avoiding wage garnishments and judgments in 95% of active cases

Business Office Manager

6 Years 2 Months
STATE FARM - Eric Hardiman | 02.2012 - 04.2018
  • Streamlined products to drive conversion, producing 62% total applications outperforming a $42k monthly quota as the top inside sales agent
  • Launched Washington, D.C. first multi-million-dollar residual renters insurance contract within State Farm setting a benchmark for the agency
  • Compiled market research for enhancement of digital marketing, social media management, asset and product development, campaigns, public relations outreach and intended revenue expansion

Director of Operations

5 Years 2 Months
LANGSTON BAR & GRILLE | 08.2011 - 10.2016
  • Managed C-level executive and stakeholders sensitive information, complex calendars, high-volume email, expense reports and vendor contracts with tact and professionalism
  • Spearheaded end to end successful planning for high-stake events, corporate meetings, travel coordination and vendor negotiation reducing overhead 17% and improving accuracy in expense tracking
  • Managed all HR internal facets (Recruiting, onboarding, payroll, etc.), operations, brand and project management boosting workflow morale, employee performance, and targeted sales growth

Education

Bachelor of Science (B.S.) - Business Administration

Everest College | Arlington, VA | 01-2009

Skills

Debt Negotiation & Strategic Planning
Project & Sales Operations Management
Talent Acquisition Management
Client Relationship Management
Human Resources Management
Investment & Risk Management
SaaS: Salesforce
Jira
etc.
Learning & Development Training
Attention To Detail
Microsoft Office Suite

Timeline

Financial Controller

Freelance
07.2025 - CurrentRead More

Financial Account Executive

National Debt Relief
10.2022 - 07.2025Read More

Debt Negotiator

CLEARONE ADVANTAGE
02.2019 - 06.2022Read More

Business Office Manager

STATE FARM - Eric Hardiman
02.2012 - 04.2018Read More

Director of Operations

LANGSTON BAR & GRILLE
08.2011 - 10.2016Read More

Everest College

Bachelor of Science (B.S.) from Business Administration
Read More
Shayna R. Williams