Shayna Shelton
Johns Island,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals in order to achieve company goals. Detail-oriented team player with strong organizational skills, interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Contract Auditor
Tax Management Associates, Inc.
Indianapolis, IN
02.2016 - 01.2019
- Appraised business personal property records through examination of documents and records, as well as assessed and established values.
- Audited accounting records of businesses related to personal property to insure compliance with requirements and consistency between records and property.
- Prepared documentation of appraisals and audits; communicated with tax payers, professionals, and other government agencies.
- Collected, analyzed, and verified personal property sales information; conducted research to determine current market value levels; and maintained knowledge of factors affecting value.
Waitress/Cashier
Circe’s Grotto
Charleston, SC
08.2015 - 07.2016
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with team members to consistently provide efficient service during peak hours.
Waitress/Bartender
Scotty’s Brewhouse
Muncie, IN
08.2014 - 08.2015
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- .Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Behavior Management Intern
Hillcroft Services, Inc.
Muncie, IN
01.2015 - 05.2015
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
- Provided support services to clients with intellectual disabilities, developmental disabilities, and mental health concerns in individual and group settings.
- Facilitated and managed patient advocacy programs, including art therapy programs.
- Assisted and observed clients in art therapy sessions and group therapy sessions.
Residence Hall Desk Staff
Ball State University Residence Life
Muncie, IN
08.2013 - 08.2014
- Provided residential services through sorting and distributing mail, handled confidential resident information, trained fellow employees, operated and managed cash funds, and assisted in residents with campus information.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Masters of Arts in Social Sciences - Psychology
The Citadel Military College
Charleston, SC05.2020
Bachelor of Science in Psychology -
Ball State University
Muncie, IN05.2015
High School Diploma -
Marquette Catholic High School
Michigan City, IN 06.2012
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Excellent Written and Oral Communication
- Financial Data Analysis
- Attention to Detail
- Process Evaluations
- Report Generation
- Critical Thinking
- Computer Skills
- Organizational Skills
- Problem-Solving
- Time Management
- Flexible and Adaptable
- Strong Multitasking
Timeline
Contract Auditor
Tax Management Associates, Inc.
02.2016 - 01.2019
Waitress/Cashier
Circe’s Grotto
08.2015 - 07.2016
Behavior Management Intern
Hillcroft Services, Inc.
01.2015 - 05.2015
Waitress/Bartender
Scotty’s Brewhouse
08.2014 - 08.2015
Residence Hall Desk Staff
Ball State University Residence Life
08.2013 - 08.2014
Masters of Arts in Social Sciences - Psychology
The Citadel Military College
Bachelor of Science in Psychology -
Ball State University
High School Diploma -
Marquette Catholic High School