Shayna Steele

• Supported VIP hospitality services during the 2026 Miami Formula 1 race weekend, helping deliver attentive, professional service to

premium guests.

• Assisted with hospitality operations, guest requests, service-area readiness, and coordination with team members during high-volume

periods.

• Committed to event shifts of at least 12 hours, demonstrating reliability and dedication.

• Facilitated VIP hospitality services for 2026 FIFA matches in Miami, ensuring a welcoming and organized experience for guests.

• Responded to guest needs, communicated with colleagues, and adapted to changing service demands in a fast-paced event

environment.

• Worked event shifts requiring a minimum commitment of 12 hours.

• Led shifts and supervised staff to support smooth daily operations and a positive customer experience.

• Used upselling and clear communication to support service quality during busy shifts.

• Trained new team members and helped resolve customer concerns professionally.

• Handled cash management and deposits; counted inventory and supported stock accuracy.