David Lopez
Stockton,CA
Summary
Accomplished Medical Support Specialist with a proven track record at Concentra Urgent Care, enhancing patient care through effective coordination of diagnostic tests and support during exams. Expert in laboratory specimen collection and infection control, coupled with exceptional interpersonal communication skills. Successfully trained staff, improving operational efficiency and patient satisfaction.
Knowledgeable in Occupational Health with background as Medical Support Specialist. Demonstrated ability to deliver compassionate patient care and streamline clinic operations. Proven track record of utilizing critical thinking and effective communication skills.
Overview
14
14
years of professional experience
Work History
Medical Support Specialist
Concentra Urgent Care
08.2019 - Current
- Coordinated lab work or diagnostic tests requested by physician.
- Supported physicians during exams by providing necessary instruments and materials.
- Assisted back office patient processes to reduce office wait times.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Changed dressings on wounds to prevent infection and check for healing.
- Explained treatment procedures and physicians' instructions.
- Administered medications under physician's supervision.
- Assisted with patient registration processes including obtaining insurance information and collecting co-payments.
- Department of Transportation Certified Drug and Alcohol Collector
- NIOSH certified for Spirometry Testing.
- EKG, Injections for Intramuscular and subcutaneous
- Provided compassionate care to patients, addressing concerns and answering questions to ensure understanding of treatment plans.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Improved patient care by accurately recording medical histories and updating electronic health records.
Lead Medical Assistant
Contra Costa Industrial Medical Clinic
06.2011 - 08.2019
- Guided patients to room, recorded vital signs, discussed patient medical history and entered information for physician or other clinical staff to review.
- Organized charts, documents and supplies to maintain team productivity.
- Supervised and trained medical staff on proper procedures for patient intake, examinations and treatments.
- Worked collaboratively with other members of the healthcare team in order to provide optimal care for each patient.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Education
Associate of Applied Science -
Los Medanos College
Pittsburg, CA06-2018
Skills
- Laboratory specimen collection
- Infection control procedures
- Phlebotomy
- Operating EKG equipment
- Critical thinking
- Continuous improvement
- CPR BLS certified
- Patient care coordination
- Vital signs documentation
- DOT certified Drug and Alcohol collector
- NIOSH certified for Spirometry
Accomplishments
- Military Veteran
Languages
Spanish
Professional
Timeline
Medical Support Specialist
Concentra Urgent Care
08.2019 - Current
Lead Medical Assistant
Contra Costa Industrial Medical Clinic
06.2011 - 08.2019
Associate of Applied Science -
Los Medanos College
Education and Training
other
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