Summary
Overview
Work History
Education
Skills
Timeline
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Shayna Struble

Shayna Struble

Port Richey,FL

Summary

Dynamic professional with extensive hands-on experience in the AB-ME role, adept at navigating complex challenges. Strong problem-solving abilities and a proactive approach to new tasks drive success in diverse environments. Recognized for adaptability, creativity, and a results-oriented mindset. Committed to contributing to organizational goals and fostering growth.

Overview

8
8
years of professional experience

Work History

AB-ME

JPMChase Bank
04.2023 - Current
  • Worked effectively in fast-paced environments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Online Personal Shopper

Walmart
06.2022 - Current
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Cultivated close relationships with customers, built loyal clientele and went extra mile in deliveries.


Customer Service Staff

Publix
05.2019 - 06.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Answered inbound calls, chats and emails to facilitate customer service.


Cashier

Culvers
03.2018 - 05.2019
  • Maintained energy and enthusiasm in fast-paced environment.
  • Kept customer and food preparation areas clean and well-organized.
  • Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
  • Quickly and efficiently processed payments and made accurate change.

Education

Associate of Arts -

Pasco Hernando State College
New Port Richey, FL
12.2022

High School Diploma - undefined

Fivay High School
Hudson, FL
06.2020

Skills

  • Building Customer Trust and Loyalty
  • Customer Account Management
  • Inbound and Outbound Calling
  • Order and Refund Processing
  • Upbeat and Positive Personality
  • Efficient and Detail-Oriented
  • Creative Problem Solving
  • Multitasking and Prioritization
  • Verbal Communication

Timeline

AB-ME

JPMChase Bank
04.2023 - Current

Online Personal Shopper

Walmart
06.2022 - Current

Customer Service Staff

Publix
05.2019 - 06.2022

Cashier

Culvers
03.2018 - 05.2019

High School Diploma - undefined

Fivay High School

Associate of Arts -

Pasco Hernando State College

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