Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Shayna Wasserman

Bartender
North Brunswick,NJ

Summary

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Capable bartender. passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in high volume establishments.

Overview

7
7
years of professional experience

Work History

Bartender

Applebees
Edison, NJ
06.2018 - 09.2022
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Served high customer volumes during special events, nights and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Took care of tables and bar top's food and beverage orders, payments and necessary cleaning.

Receptionist

Allied Medical Associates
Brooklyn, NY
07.2017 - 12.2017
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.

Server

Mill Basin Kosher Deli
Brooklyn, NY
02.2015 - 11.2017
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

Associate of Arts - Mental Health Services

Kingsborough Community College of The City University of New York
Brooklyn, NY
05.2001 -

Skills

Responsible alcohol service

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Timeline

Bartender

Applebees
06.2018 - 09.2022

Receptionist

Allied Medical Associates
07.2017 - 12.2017

Server

Mill Basin Kosher Deli
02.2015 - 11.2017

Associate of Arts - Mental Health Services

Kingsborough Community College of The City University of New York
05.2001 -

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Shayna WassermanBartender