SHAYNA ELISE DAVIS
Oakland,CA
Summary
Creative communications professional with expertise in social media strategy, content creation, community management, and digital marketing. Proven success managing online communities, developing content calendars, producing short-form video, and building partnerships that increase engagement and strengthen community connections. Highly organized and detail-oriented, with experience supporting remote teams through strong communication, collaboration, and project coordination.
Overview
5
5
years of professional experience
Work History
Program Coordinator
Safety Center Incorporated
Sacramento, CA
02.2023 - 10.2024
- Managed the organization's social media presence by creating, scheduling, and publishing content across multiple platforms to increase community engagement and program awareness.
- Designed graphics, flyers, and digital assets in Canva that supported outreach campaigns, events, and community initiatives.
- Developed and maintained the social media content calendar, ensuring timely and consistent messaging aligned with organizational goals.
- Monitored audience engagement and performance metrics to optimize content strategy and identify opportunities for growth.
- Responded to community inquiries and cultivated relationships with partners, stakeholders, and program participants.
- Coordinated virtual and in-person events, capturing content and promoting organizational programs to diverse audiences.
- Provided administrative support through data reporting, meeting coordination, note-taking, and calendar management.
- Collaborated with cross-functional teams to execute outreach initiatives and strengthen community partnerships.
Document Quality Specialist (PG&E Utility Projects)
Alvah Contracting LLC
San Francisco, CA
01.2026 - Current
- Coordinated documentation and processes for PG&E infrastructure projects, ensuring accuracy, compliance, and timely delivery of critical project documentation across multiple active workstreams
- Act as a key liaison between Field Operations, Project Managers, and QA teams to align priorities and resolve project-related issues efficiently
- Facilitated cross-team communication and addressed project-related inquiries to ensure alignment and timely resolution of issues
- Maintain adherence to regulatory and client standards, ensuring all deliverables meet PG&E requirements and timelines
- Support project closeout processes by coordinating documentation, resolving discrepancies, and ensuring readiness for final submission
- Contributed to PG&E infrastructure projects
Associate Governmental Program Analyst
Governor's Office of Emergency Services
Sacramento, CA
06.2024 - 05.2025
- Acted as a key point of contact for program participants and community partners, addressing inquiries, resolving concerns, and facilitating a positive participant experience.
- Led stakeholder engagement across state programs, serving as a primary point of contact for program participants, leadership, and external partners and addressing questions, concerns, and program requirements
- Provided technical guidance and compliance support, strengthening program performance and ensuring adherence to state and federal regulations
- Managed complex issue resolution, analyzing data and providing recommendations to inform decision-making
- Led workshops, trainings, and public-facing communications to educate stakeholders and enhance program effectiveness
- Customer-focused operations and outreach professional with experience supporting PG&E infrastructure projects and leading stakeholder communication across public sector programs. Known for driving engagement, resolving complex issues, and building strong relationships across cross-functional teams and community partners. Brings a strategic, solutions-oriented approach to customer outreach, program coordination, and delivering high-quality service in fast-paced, regulated environments.
Real Estate Sales Associate
Remax Gold
Sacramento, CA
05.2021 - 01.2023
- Conducted high-volume client outreach and managed ongoing communication, addressing concerns and ensuring a seamless customer experience
- Managed high-volume client outreach and ongoing communication, resolving concerns and enhancing customer experience
- Executed targeted outreach strategies (calls, follow-ups, referrals) to establish and sustain a consistent client pipeline
Education
Bachelor of Arts - Sociology
University of Nevada
RenoSkills
- Remote Collaboration
- Social Media Management
- Community Engagement
- Canva & Graphic Design
- Content Calendar Management
- Video Editing
- Content Strategy
- Copywriting
- Partnership Development
- Google Sheets & Excel Analytics
- Project Coordination
- Social Media Analytics
Digital Marketing
- Founder & Digital Marketing Strategist | 2024–Present
- Partnered with mission-driven organizations, including Eating Recovery Center, to create authentic social media campaigns that expanded audience reach and fostered meaningful conversations.
- Managed an audience of 21,300+ followers across Instagram and TikTok, responding to community messages and fostering authentic engagement.
- Developed and executed multi-platform content strategies focused on brand awareness, community engagement, and digital storytelling.
- Produced short-form video campaigns from concept to publication, including creative direction, copywriting, editing, captioning, publishing, and performance analysis.
- Spearheaded partnerships with local, national, and international brands, developing cross-cultural campaigns tailored to diverse audiences.
- Collaborated with mission-driven organizations and community partners to create inclusive, values-driven digital content that strengthened audience engagement.
- Analyzed audience insights, engagement metrics, and campaign performance to optimize content and inform strategic decisions.
- Led partnership outreach, contract coordination, and client communications in a fast-paced environment.
Timeline
Document Quality Specialist (PG&E Utility Projects)
Alvah Contracting LLC
01.2026 - Current
Associate Governmental Program Analyst
Governor's Office of Emergency Services
06.2024 - 05.2025
Program Coordinator
Safety Center Incorporated
02.2023 - 10.2024
Real Estate Sales Associate
Remax Gold
05.2021 - 01.2023
Bachelor of Arts - Sociology
University of Nevada