Summary
Overview
Work History
Education
Skills
Timeline
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Shaynah Melody Patton

Las Vegas,NV

Summary

Self motivated individual with a developed multitasking ability and excellent communication skills. Extensive experience in high stress fast paced environments with an ability to execute tasks effectively and calmly. Seeking the role of flight attendant at () offering technical skills, strong customer relations skills and the ability to handle any potential emergency situations.

Overview

6
6
years of professional experience

Work History

Manager

THM LLC
02.2019 - Current
  • Maintained meticulous booking schedules and ensured punctual car deliveries
  • Managed social media accounts that consistently generated bookings and reservations
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Thoroughly reviewed safety and proper procedures for vehicle operation with customer prior to rentals

VIP Cocktail Server

Drais Beach Club
01.2019 - 10.2019
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Anticipated guest needs and provided proactive service
  • Maintained high levels of safety by closely monitoring guests' conditions
  • Exercised great ability to deescalate potentially dangerous or disagreeable situations
  • Exercised great ability to stay calm and focused while multitasking serving multiple tables
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Server

Sugar Factory Restaurant
01.2018 - 12.2018
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Guide customer through menu and entire restaurant experience

Education

AA - physical therapy

Berkeley City College
Berkeley, CA
05.2017

Skills

  • Highly organized
  • Strong leadership skills
  • Self motivated
  • Great communication skills
  • Issue and Conflict Resolution
  • Multitasking
  • Critical thinker
  • Resourceful
  • Ability to stay calm under pressure

Timeline

Manager

THM LLC
02.2019 - Current

VIP Cocktail Server

Drais Beach Club
01.2019 - 10.2019

Server

Sugar Factory Restaurant
01.2018 - 12.2018

AA - physical therapy

Berkeley City College

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Shaynah Melody Patton