Raul Torres
Heart Ambulance
Baldwin Park,CA
1
Certification
14
years of professional experience
Dependable leader with versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Work History
Patient Transporter
1 Year 7 Months- Assisted with non-emergency movement of patients, wheelchairs, stretchers, and transport equipment.
- Monitored patient comfort and condition during transport, reporting concerns promptly to clinical teams.
- Followed infection control, lifting safety, and mobility protocols to reduce transport risks.
- Communicated clearly with dispatch, nursing stations, and front desk staff to prioritize urgent transport needs.
- Verified patient identification and destination details before each transfer to prevent errors.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Demonstrated flexibility in adapting to changing priorities during shifts while maintaining a high level of performance under pressure.
Equipment Installer
1 Year 10 Months- Assembled machines, components, and accessories for ready-to-operate placement.
- Installed vending equipment according to site specifications and safety requirements.
- Achieved seamless transitions with minimal downtime to maximize operational continuity
- Troubleshot mechanical issues and corrected installation problems on-site.
- Inspected incoming units, identifying defects before deployment.
- Streamlined consistent communication between management team and clients in order to maintain client satisfaction.
Key Holder
9 Years 1 Month- Opened and closed retail location, securing cash, merchandise, and store access.
- Processed sales transactions accurately using point-of-sale system and payment methods.
- Supervised floor coverage, supporting associates with customer service and daily priorities.
- Replenished shelves and organized displays to maintain visual standards and product availability.
- Monitored store conditions and reported shortages, damages, and safety concerns to management.
- Enforced loss prevention procedures to protect inventory, cash, and store assets.
COVID-19 Screener
1 Year 3 Months- Conducted COVID-19 symptom and exposure screenings using standardized intake protocols.
- Verified patient identity, appointments, and eligibility before testing access.
- Collected COVID-19 specimens following infection control protocols and PPE requirements.
- Directed on-site traffic to reduce wait times and congestion.
- Adapted to additional tasks as needed.
Shift Lead
3 Years 2 Months- Supervised shift operations, assigned tasks, and maintained smooth workflow during peak service periods.
- Trained team members on order preparation, food safety, and customer service standards.
- Monitored order accuracy, quality, and timeliness across carryout, delivery, and phone orders.
- Resolved customer concerns professionally, supporting positive service recovery and repeat business.
- Managed opening and closing procedures, including cash handling, stocking, and equipment checks.
- Enforced company policies and regulations with employees.
Education
High School Diploma
Skills
Equipment management
Attention to detail
Work Planning and Prioritization
Customer service
Teamwork and collaboration
Leadership
Complex Problem-solving
Professional ethics
Staff coordination
Certification
- First Aid/CPR Certified
Timeline
Patient Transporter
Heart Ambulance
03.2025 - CurrentRead More
Equipment Installer
Premier Vendgroup
04.2023 - 02.2025Read More
COVID-19 Screener
Fulgent Genetics
11.2021 - 02.2023Read More
Key Holder
Boarders
12.2015 - 01.2025Read More
Shift Lead
Papa John's Pizza
08.2012 - 10.2015Read More
Opportunities For Learning
High School Diploma
Read More