Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shayne Born

Follett

Summary

Experienced with handling diverse administrative duties and front-office management. Utilizes strong organizational abilities to maintain orderly and efficient office environments. Knowledge of effective communication techniques ensures positive interactions with clients and staff.

Overview

8
8
years of professional experience
1
1
Certification

Work History

EMT-B

Darrouzett EMS
07.2017 - Current

Improved patient outcomes by efficiently assessing, treating, and stabilizing medical conditions in emergency situations.


Ensured timely decision-making under pressure during challenging rescue operations.


Boosted patient satisfaction through compassionate communication and empathetic care during crises.


Enhanced team performance by collaborating with paramedics, nurses, and physicians during high-pressure situations.


Ensured patient safety by maintaining up-to-date knowledge of emergency care protocols and procedures.


Maximized EMS response capabilities through regular participation in multi-agency drills simulating various crisis scenarios.


Supported accurate documentation processes by completing detailed patient care reports within required timeframes.


Promoted a culture of safety within the EMS team through consistent compliance with established policies and protocols regarding patient handling techniques.


Promoted community health by participating in public education programs on CPR, first aid, and disaster preparedness.


Actively competing coursework in order to recertify

Jailer/Dispatcher

Lipscomb County Sheriffs Office
04.2019 - 05.2023

Conducting jail checks and ensuring the mental and physical health and safety of inmates


Maintaining a seamless and expeditious intake and release process


Keeping records for the daily activities of inmates and accurate record keeping for daily administration of medications and any other specialized care


Accurately reporting to state agencies on inmate status and modifying inmate records as needed


Recording and keeping detailed reports for 911 line and community complaints


Accurately relaying incoming information to first responder agencies within lipscomb county.


Properly using all databases, call log programs. VA record keeping systems and multiple communications systems to ensure safe and confidential communications


Communicating with callers, inmates and first responders during high intensity and high emotion situations in order to find advantageous and practical solutions


Education

Bachelor of Science - Health Sciences

West Texas A&M University
Canyon, TX
12-2018

Skills

  • Administration and management skills
  • Data entry
  • Customer relationship management
  • Work order management
  • Verbal and written communication
  • Multitasking and organization
  • Team collaboration
  • Critical thinker
  • Clerical skills
  • First aid and CPR
  • Calm under pressure
  • Record keeping

Certification

  • Basic Life Support (BLS) Certification - American Heart Association or American Red Cross.
  • Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).
  • Advanced Cardiovascular Life Support (ACLS) - American Heart Association.
  • First Aid Certification
  • PreHospital Trauma Life Support (PHTLS) - National Association of Emergency Medical Technicians.
  • Cultural Competency in Corrections Course – National Institute of Corrections.
  • Crisis Intervention Team (CIT) Training Certificate - CIT International.
  • Suicide Prevention Training Certificate - Various mental health organizations or correctional training academies.
  • Basic Telecommunicator Certification – National Emergency Number Association (NENA).

Timeline

Jailer/Dispatcher

Lipscomb County Sheriffs Office
04.2019 - 05.2023

EMT-B

Darrouzett EMS
07.2017 - Current

Bachelor of Science - Health Sciences

West Texas A&M University
Shayne Born