Microsoft Word/Excel/Powerpoint
Shayne Pahnke
Student
Scottsdale,AZ
Summary
Hard-working and adaptable student who has nearly 4 years of experience working part-time in the restaurant industry. Working diligently on finishing a degree at Grand Canyon University.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Food Runner
Grayhawk Golf Club, Quill Creek Cafe
02.2021 - Current
- Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Dishwasher/Pizza Delivery Driver
Tailgaters Sports Grill And Pizzeria
01.2019 - 06.2019
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots and kitchen items used often by kitchen staff.
- Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Managed to balance both dishwashing and delivery tasks simultaneously.
Education
Bachelor of Science - Finance
Grand Canyon University
Glendale, AZ 08.2019 - Current
Skills
Flexible Schedule
Problem-solving aptitude
Task Prioritization
Attention to Detail
Multitasking
Strong Work Ethic
Professionalism
Teamwork
Software
QuickBooks
Timeline
Food Runner
Grayhawk Golf Club, Quill Creek Cafe
02.2021 - Current
Bachelor of Science - Finance
Grand Canyon University
08.2019 - Current
Dishwasher/Pizza Delivery Driver
Tailgaters Sports Grill And Pizzeria
01.2019 - 06.2019