Shayne Santana
Hudson,MA
Summary
Second year Umass Dartmouth student with customer service and team collaboration experience. High interest in applying these skills learned through working for a year and a half to entry level internship positions.
Overview
1
1
year of professional experience
Work History
Secretary: Game Development Club
UMass Dartmouth
North Dartmouth, Massachusetts
04.2026 - Current
- Coordinated club meetings whilst maintaining club schedules and To-do's
- Managed club emails regarding faculty and members.
- Coordinated between fellow officers regarding mandatory requirements for the club.
Crew Member
Dunkin' Donuts
Hudson, MA
05.2025 - Current
- Prepared Dunkin' beverages, baked goods, and hot foods during rush hours.
- Served guests with friendly order taking, counter, and drive-thru customer service.
- Led shifts in manager's absence including multiple opening & closing shifts.
Education
Bachelor of Science - Computer Science
University of Massachusetts, Dartmouth
North Dartmouth, MA06-2029
Skills
- Task Management
- Written Communication
- Customer Service
- Bilingual English & Spanish intermediate
- Team Collaboration
- Executive Support
- Schedule Management
- Adaptability
Timeline
Secretary: Game Development Club
UMass Dartmouth
04.2026 - Current
Crew Member
Dunkin' Donuts
05.2025 - Current
Bachelor of Science - Computer Science
University of Massachusetts, Dartmouth