Amber Solorio
Garden Grove,Ca
Summary
Resourceful Office Administrator skilled in managing complex schedules and organizing systems to enhance efficiency. Bilingual in Spanish with strong capabilities in Microsoft Excel, ensuring effective communication across teams. Committed to delivering exceptional customer service in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Office Administrator/Legal Secretary
Messner Reeves
Costa Mesa, USA
01.2023 - Current
- Coordinated couriers, court reporters, and additional special functions.
- Prepare, proofread, revise legal documents.
- Serve notices and correspondence to all parties via email, fax, and mail.
- Organize and maintain electronic file systems.
- Schedule couriers, court reporters, and other special functions as needed.
- Prepare jury binders and trial exhibits.
- Managed high volume calls and provided exceptional customer service in person and on the phone, effectively prioritizing tasks to meet deadlines and resolve client inquiries with professionalism and composure.
- Filing court hearings, processing reimbursements, documenting all incoming checks on spreadsheets, ordering office supplies/groceries, maintaining an office budget, submitting monthly expense reports, sending out correspondence, and communicating with a variety of people. For example, defense attorneys, insurance adjusters, employers, human resources etc. I also take care of all incoming and outgoing mail and distribute it accordingly in a timely manner. This brings me to be very organized and work with a sense of urgency.
- Processed court filings, reimbursements, and incoming checks while managing office supplies and budget, ensuring timely distribution of correspondence and maintaining organized records to support smooth operations.
- Scheduled personal and internal meetings on the office calendar to ensure organized time management.
- Managed inventory by ordering necessary office supplies and groceries for daily operations.
- Bates Stamp all internal documents.
- Ensured all internal documents were labeled with Bates stamps for effective tracking.
- Opening new intake files, saving all claim documents to NetDocuments in the correct folders.
- Assist in Marketing by scheduling headshots for attorneys and making sure we have all merchandise up to date in office.
- I work in a fast paced law firm that brings new challenges everyday. I multitask in answering high volume calls providing excellent customer service in person and on the phone. I work under a lot of pressure due to the workload and deadlines that need to be met that drive me to have a great work ethic and prioritize tasks from most important to least. I also do not take clients/calls personally. I've learned how to find a resolution and stay calm and professional in every situation.
- Facilitated effective communication and maintained order during crises, leveraging positive mindset and collaborative approach to foster strong working relationships and enhance team dynamics.
- A fast-paced law firm that brings new challenges every day.
Legal Assistant/Administrative Assistant
Oracle Law Firm
02.2020 - 12.2022
- Assisted attorneys and paralegals in scheduling PQME/QME appointments for clients, ensuring timely reminders via email, fax, and mail.
- I responded and served panel strike decisions in a timely manner, to move the case forward with our preferred specialist.
- Drafted Advocacy Letters for my attorneys.
- E-filed COAs, conferences, and motions for attorneys through WCAB.
- Requested, received, and organized medical records to support case management.
- Coordinated interpreter services and transportation arrangements for clients to facilitate communication.
- Provided customer service by assisting reception with phone calls, while managing tasks such as creating excel timesheets, expense reports, filing, copying, and maintaining accurate client documents and personal files.
- Scheduled depositions and assisted with calendaring and meetings. Ordered supplies to maintain office operations. Planned events including lunches, parties, and holiday celebrations.
Executive Assistant
AdvantMed LLC
03.2018 - 01.2020
- Supported CEO and CFO in managing administrative tasks for medical records and software company.
- Coordinated calendars and scheduled meetings with clients in various time zones, including in-person and virtual formats.
- Processed all incoming mail.
- Processed, logged and sent out checks to the correct parties.
- Managed monthly office budget for groceries, supplies, lunches, and events, ensuring cost-effectiveness.
- Facilitated services for a company specializing in medical records and software.
Education
Business Administration
Goldenwest College
Huntington Beach, CA05-2028
Skills
- Bilingual in Spanish
- Data entry
- Scheduling
- Intuitive problem solver
- Reliable
- Telephone reception
- Time Management
- Task prioritization
- Office inventory management
- Software proficiency
- Organizational skills
- Client Communication
- Data management
- Event planning
- Task management
Personal Information
Title: Office Administrator
Timeline
Office Administrator/Legal Secretary
Messner Reeves
01.2023 - Current
Legal Assistant/Administrative Assistant
Oracle Law Firm
02.2020 - 12.2022
Executive Assistant
AdvantMed LLC
03.2018 - 01.2020
Business Administration
Goldenwest College