Shayne Yates
Wilmington,NC
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
7
7
years of professional experience
Work History
Leasing Coordinator
Bryant Real Estate
Wrightsville Beach, NC
08.2024 - Current
- Collaborated with maintenance staff to ensure timely resolution of repair requests, maintaining positive tenant relationships.
- Maintained up-to-date knowledge of products and services offered to customers.
- Developed strong relationships with clients, enhancing customer satisfaction and loyalty.
- Resolved various issues and discrepancies for customers.
Sales Associate
Athleta
Wilmington, NC
09.2021 - 07.2024
- Built attractive displays and merchandised products.
- Handled issues professionally to company standards.
- Created great customer experiences with personalized sales support.
- Processed payments quickly to keep customer flow moving.
Server
My Way Tavern
Holly Springs, NC
06.2019 - 06.2021
- Entered orders into computer system to coordinate with kitchen staff.
- Trained new servers in company policies, guest service standards and best practices.
- Reconciled cash tills from dining sales as part of closing duties.
- Informed customers of ingredients and allergens to support sensible menu choices.
Education
Bachelor of Science (B.S.) - Communication Studies
University of North Carolina Wilmington
Wilmington, NC05-2024
Associate in Arts (A.A.) - undefined
Caldwell Community College
Hudson, NC07-2022
Skills
- Time Management
- Adaptability
- Excellent communication
- Conflict Resolution
- Listening Skills
- Positive and professional
- Customer service
- Technology Competent
- Property management
Timeline
Leasing Coordinator
Bryant Real Estate
08.2024 - Current
Sales Associate
Athleta
09.2021 - 07.2024
Server
My Way Tavern
06.2019 - 06.2021
Associate in Arts (A.A.) - undefined
Caldwell Community College
Bachelor of Science (B.S.) - Communication Studies
University of North Carolina Wilmington
VOLUNTEERING-PROFESSIONAL DEVELOPMENT
- Participated in and completed a three-class professional development cohort hosted by Kennedy Training Network in April of 2026.
- Volunteered with Struct for Childhood Cancer race in 2025 and 2026, assisting with race setup, distributing water to participants, and encouraging runners throughout the event.
- Soccer Player Wake FC/Apex Friendship High School, Apex, NC, Jan 2016 - May 2020