Shayniece McCrary
Summary
Experienced with coordinating unit operations, ensuring seamless workflow and task management. Uses effective communication and organizational skills to support team needs and goals—knowledge of time management and resource allocation to enhance team performance.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Unit Coordinator/ Tech Aide
Memorial Hermann
07.2023 - 01.2025
- Assist in developing and implementing unit policies and procedures
- Collaborate with other departments
- Assist in budget planning and monitoring expenses
- Support new unit staff's recruitment and onboarding
- Schedule appointments and meetings
- Manage calendars
- Maintain patient records
- Order supplies and equipment
Patient Access Representative
Ascension
09.2021 - 07.2023
- Serves as the first point of contact for patients within a healthcare facility
- Managing patient admissions, insurance verification, and ensuring smooth patient flow
Patient Scheduler Coordinator
Ascension
09.2020 - 08.2021
- Monitored and updated all patient scheduling in coordination with physicians
- Met and greeted all patients professionally and courteously
- Responded to and resolved all patient service requests
- Coordinated appointment schedules with all relevant facility departments
Education
Bachelor of Science - Health Sciences
Texas Southern University
Houston, TX05-2021
Skills
- Creative
- Problem-Solving
- Scheduling management
- Software knowledge
- Patient registration
- EMR updating
- Healthcare software
- Customer Service
- Leadership
- Patient Care
- Patient record management
- Insurance verification
- Patient flow management
- Effective communication
- Time management
- Problem solving
- Team coordination
- Customer service
Timeline
Unit Coordinator/ Tech Aide
Memorial Hermann
07.2023 - 01.2025
Patient Access Representative
Ascension
09.2021 - 07.2023
Patient Scheduler Coordinator
Ascension
09.2020 - 08.2021
Bachelor of Science - Health Sciences
Texas Southern University
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