Shayon Mckoy
Willingboro,NJ
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
15
15
years of professional experience
Work History
Team Leader
Labcorp
Burlington, New Jersey
06.2014 - Current
- Led team in daily operations to ensure efficient workflow and productivity.
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Conducted regular performance reviews to assess individual team member progress.
- Implemented quality control measures to uphold company standards.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Site Coordinator
LabCorp
Monroe, NJ
10.2013 - Current
- Implemented standard operating procedures to enhance efficiency in laboratory operations.
- Oversaw scheduling of staff and resources for laboratory testing and specimen collection.
- Trained new team members on protocols, safety measures, and best practices in the lab.
- Led site meetings to discuss progress, challenges, and strategies for improvement.
Phlebotomist
LabCorp
Hamilton , NJ
03.2011 - Current
- Collected blood samples from patients using proper venipuncture techniques, ensuring patient comfort and safety.
- Prepared specimens for laboratory analysis in accordance with safety protocols.
- Maintained accurate patient records within LabCorp's electronic system.
- Trained new staff on blood collection procedures and equipment usage.
- Managed inventory of phlebotomy supplies, enabling smooth daily operations and timely patient care.
- Maintained clean, safe, and organized work environment, fostering compliance with health standards and enhancing workflow.
Education
High School Diploma -
Lincoln Technical Institute
Moorestown Skills
- Quality control
- Laboratory coordination
- Specimen management
- Safety protocols
- Data analysis
- Resource allocation
- Team management
- Medical terminology
Timeline
Team Leader
Labcorp
06.2014 - Current
Site Coordinator
LabCorp
10.2013 - Current
Phlebotomist
LabCorp
03.2011 - Current
High School Diploma -
Lincoln Technical Institute