Shbrika Williams
Dallas,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Fuel Desk Cashier
TA Travel Center
Dallas, TX
06.2024 - Current
- Resolved customer complaints professionally, maintaining a positive atmosphere at the fuel desk.
- Improved customer satisfaction by providing friendly and efficient service at the fuel desk.
- Sustained organized records of all transactions which contributed towards improved auditing processes.
- Monitored fuel pumps and ensured timely activation, reducing customer waiting time at the pump station.
- Assisted with inventory management to ensure adequate stock levels of merchandise and supplies.
- Maintained cleanliness of the fuel desk area, ensuring a welcoming environment for customers.
- Completed accurate cash-in and cash-out procedures of computerized cash register.
Cashier Team Lead
Dollar General Store
Dallas, TX
01.2023 - 05.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
Education
L G Pinkston High School
Dallas, TXSkills
- Quick Learner
- Cleanliness and Organization
- Patience and Empathy
- Multitasking proficiency
Timeline
Fuel Desk Cashier
TA Travel Center
06.2024 - Current
Cashier Team Lead
Dollar General Store
01.2023 - 05.2024
L G Pinkston High School