She Example
Newark,Nj
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
11
11
years of professional experience
Work History
Security Officer
Cambridge/ SOS/ Allied Universal
Basking Ridge, NJ
05.2015 - Current
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Monitored employee activities, confirming compliance with security regulations.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Unit Clerk
Crane Mills Retirement Community
West Caldwell, NJ
09.2012 - 01.2015
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Prepared admissions charts and scanned records.
- Coordinated diagnostic tests, collection of samples and transportation to scanning rooms.
- Answered multi-line telephone system, provided information and directed calls.
- Arranged discharges and patient transportations.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Delivered clerical support by handling range of routine and special requirements.
- Obtained and organized medical records for office visits and scheduled labs.
- Orchestrated efficient and thorough replenishment of unit supplies to handle forecasted patient loads.
- Monitored and communicated patient dietary plans to carry out physician orders and prevent errors.
Receptionist
Crane Mills Retirement Community
West Caldwell, NJ
11.2011 - 09.2012
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Answered and quickly redirected large volume of calls on central system.
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Associate of Arts - Criminal Justice
Essex County College
Newark, NJ05.2016
Skills
- Conflict resolution techniques
- Dispatch
- Criminal Law Knowledge
- Superior customer service
- Transcribing Orders
- Scheduling Labs
- Retrieving Medical Records
- Preparing Charts
- Patient Care
- Scheduling
- HIPAA Compliance
Timeline
Security Officer
Cambridge/ SOS/ Allied Universal
05.2015 - Current
Unit Clerk
Crane Mills Retirement Community
09.2012 - 01.2015
Receptionist
Crane Mills Retirement Community
11.2011 - 09.2012
Associate of Arts - Criminal Justice
Essex County College