Shea Alvarez
Huntington Beach,CA
Overview
5
5
years of professional experience
Work History
Barista Shift Lead
Portola Coffee Lab
Costa Mesa, CA
04.2024 - Current
- Provided excellent customer service and ensured all customers left satisfied.
- Ordered supplies daily to ensure stock requirements are met.
- Performed opening and closing tasks such as setting up equipment and cashing out registers at the end of the shift.
- Trained new baristas on coffee knowledge.
- Calibrating espresso machinery to ensure quality and consistency.
Barista Shift Lead
602 Coffee House
Huntington Beach, CA
11.2021 - 04.2024
- Provided excellent customer service.
- Ensure that staff were meeting quality standards.
- Ordered supplies when necessary to maintain stock expectations.
- Trained new baristas on coffee knowledge.
- Supported store manager with interviewing and hiring baristas.
Sales Associate
Spirit Halloween Store
Huntington Beach, CA
09.2021 - 11.2021
- Handled customer complaints in a professional manner.
- Assisted customers with product selection, sizing and styling.
- Processed returns, exchanges, and refunds.
- Provided information about products, prices and services.
Sales Associate
Platos's Closet
Huntington Beach, CA
05.2021 - 09.2021
- Handled customer complaints in a professional manner.
- Organized stockroom shelves according to size, color or style.
- Maintained cleanliness of store, including floors, windows, and displays.
- Purchasing clothing from guests, ensuring accurate pricing offers.
Assistant
Premier Builders
Huntington Beach, CA
03.2019 - 05.2020
- Answered calls, along with responding to emails, in a timely manner.
- Maintained an organized setup for files and records.
- Scheduled meetings and appointments.
- Ordering necessary supplies for upcoming job sites.
Education
Cosmetology -
Paul Mitchell The School
Costa Mesa, CA05-2024
High School Diploma -
Edison High School
Huntington Beach, CA06-2020
Skills
- Supply Ordering
- Worker Training
- Customer Service
- Organizational Skills
- Written/Verbal Communication
- Attention to Detail
Timeline
Barista Shift Lead
Portola Coffee Lab
04.2024 - Current
Barista Shift Lead
602 Coffee House
11.2021 - 04.2024
Sales Associate
Spirit Halloween Store
09.2021 - 11.2021
Sales Associate
Platos's Closet
05.2021 - 09.2021
Assistant
Premier Builders
03.2019 - 05.2020
Cosmetology -
Paul Mitchell The School
High School Diploma -
Edison High School