Overview
Work History
Education
Skills
Timeline
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Shea Alvarez

Huntington Beach,CA

Overview

5
5
years of professional experience

Work History

Barista Shift Lead

Portola Coffee Lab
Costa Mesa, CA
04.2024 - Current
  • Provided excellent customer service and ensured all customers left satisfied.
  • Ordered supplies daily to ensure stock requirements are met.
  • Performed opening and closing tasks such as setting up equipment and cashing out registers at the end of the shift.
  • Trained new baristas on coffee knowledge.
  • Calibrating espresso machinery to ensure quality and consistency.

Barista Shift Lead

602 Coffee House
Huntington Beach, CA
11.2021 - 04.2024
  • Provided excellent customer service.
  • Ensure that staff were meeting quality standards.
  • Ordered supplies when necessary to maintain stock expectations.
  • Trained new baristas on coffee knowledge.
  • Supported store manager with interviewing and hiring baristas.

Sales Associate

Spirit Halloween Store
Huntington Beach, CA
09.2021 - 11.2021
  • Handled customer complaints in a professional manner.
  • Assisted customers with product selection, sizing and styling.
  • Processed returns, exchanges, and refunds.
  • Provided information about products, prices and services.

Sales Associate

Platos's Closet
Huntington Beach, CA
05.2021 - 09.2021
  • Handled customer complaints in a professional manner.
  • Organized stockroom shelves according to size, color or style.
  • Maintained cleanliness of store, including floors, windows, and displays.
  • Purchasing clothing from guests, ensuring accurate pricing offers.

Assistant

Premier Builders
Huntington Beach, CA
03.2019 - 05.2020
  • Answered calls, along with responding to emails, in a timely manner.
  • Maintained an organized setup for files and records.
  • Scheduled meetings and appointments.
  • Ordering necessary supplies for upcoming job sites.

Education

Cosmetology -

Paul Mitchell The School
Costa Mesa, CA
05-2024

High School Diploma -

Edison High School
Huntington Beach, CA
06-2020

Skills

  • Supply Ordering
  • Worker Training
  • Customer Service
  • Organizational Skills
  • Written/Verbal Communication
  • Attention to Detail

Timeline

Barista Shift Lead

Portola Coffee Lab
04.2024 - Current

Barista Shift Lead

602 Coffee House
11.2021 - 04.2024

Sales Associate

Spirit Halloween Store
09.2021 - 11.2021

Sales Associate

Platos's Closet
05.2021 - 09.2021

Assistant

Premier Builders
03.2019 - 05.2020

Cosmetology -

Paul Mitchell The School

High School Diploma -

Edison High School
Shea Alvarez